Receptionist

Bellingham, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $20.00 - $22.00

Work Schedule

Flexible

Benefits

Medical

Dental

Vision

life and AD and D insurance

FSA / HSA

Commuter & Child Care FSA

Cancer Support Benefits

Pet insurance

Accident & critical illness

hospital indemnity

Employee assistance program (EAP)

Paid holidays

Flexible PTO

401k

Job Description

Trucordia is a dynamic and rapidly growing insurance brokerage firm that has established itself as a leader in the industry by focusing on delivering exceptional client experiences and fostering a supportive work environment. With a presence spanning over 200 offices and a dedicated team of more than 5,000 employees nationwide, Trucordia has been recognized as one of the fastest-growing companies in the United States for three consecutive years. The company prides itself on a culture that emphasizes genuine care for clients and colleagues, collaboration, intelligent leadership, and a strong drive to achieve superior results. This approach has allowed Trucordia to build a remarkable reputation within the insurance industry and the communities it serves. Embracing core values such as care, collaboration, leadership, results orientation, and celebration of achievements, the company nurtures both individual and team successes to create an empowering and inspiring workplace.

The Receptionist role at Trucordia is a full-time, onsite position within the Customer Service department offering an annual salary range of $39,000 to $42,900. This pivotal position serves as the welcoming face for clients, visitors, and vendors, ensuring a professional and courteous experience at all times. Primary responsibilities include managing the front desk and reception area, handling multi-line phone systems, scheduling appointments, assisting with client intake, and providing essential administrative support to the team. The receptionist also coordinates office logistics such as ordering supplies, preparing meeting spaces, and assisting in maintaining confidential client information with the utmost discretion. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. As a crucial link between clients and the administrative staff, the receptionist contributes significantly to operational efficiency and client satisfaction. Trucordia values dependability, professionalism, and a proactive attitude in this role, which directly aligns with the company’s commitment to delivering outstanding service and fostering strong community ties. Candidates will have the opportunity to grow professionally within a company dedicated to employee success and industry excellence.

Job Requirements

High school diploma or equivalent
1-2 years of reception or administrative experience in a professional office setting
proficiency in Microsoft Office Suite
excellent communication and interpersonal skills
ability to multitask and prioritize tasks effectively
strong organizational skills
dependability and punctuality

Job Qualifications

High school diploma or equivalent
1-2 years of reception or administrative experience in a professional office setting, preferably in the insurance, financial, or legal sector
professional demeanor with strong interpersonal and communication skills
proficient in Microsoft Office Suite (Word, Outlook, Excel)
ability to multitask, prioritize, and manage time effectively in a busy environment
strong organizational skills and attention to detail
dependable, punctual, and capable of handling confidential information with discretion

Job Duties

Greet and assist clients, visitors, and vendors in a courteous and professional manner
answer, screen, and direct incoming phone calls using a multi-line phone system
manage the reception area to ensure a clean, organized, and professional environment
handle incoming and outgoing mail and courier deliveries
schedule client appointments and manage the office calendar as directed
assist with client intake by providing forms and collecting preliminary information
maintain confidentiality and handle sensitive client information in accordance with company policies
provide clerical support to the Administrative Assistant and other team members as required
assist in preparing documents, photocopying, scanning, filing, and data entry
help coordinate meetings and prepare meeting rooms, materials, and refreshments
order and maintain office supplies and breakroom stock as directed
adhere to office protocols and procedures, ensuring compliance with company standards
support basic operational needs of the brokerage, including record-keeping and organizing files
participate in team meetings and contribute to process improvement discussions
perform other tasks and duties as assigned by the Administrative Assistant