Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $25.36 - $29.84
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
flexible spending accounts
health savings accounts
Retirement Savings Plans
Life insurance
Disability insurance
Paid Time Off

Job Description

Cushman & Wakefield is a leading global real estate services firm, well-regarded for delivering comprehensive solutions to property owners, investors, and occupiers worldwide. With an extensive portfolio that spans various sectors, the company is known for its commitment to excellence, innovation, and client satisfaction. Cushman & Wakefield operates within a dynamic and fast-paced environment, emphasizing collaboration, integrity, and professionalism at all levels of its workforce. The company values diversity and inclusivity, fostering a workplace where employees can thrive, contribute meaningfully, and develop their careers.

This role is for a Receptionist within Cushman & Wakefield's onsite account team, serving an important role in enhancing the daily workplace experience for employees, guests, and visitors. The Receptionist acts as the first point of contact, representing the company through direct in-person interactions, phone communications, and visitor support. This position requires someone who is personable, attentive, and committed to delivering a high-quality, professional experience that reflects the organization's values and standards.

The Receptionist is responsible not only for greeting and assisting visitors and employees but also for supporting various aspects of workplace operations. Key duties include ensuring smooth front-of-house operations during business hours, coordinating and supporting executive visits and high-profile meetings, managing communication channels like phone, email, and Slack, and maintaining the reception area’s cleanliness and readiness. The role demands a proactive, detail-oriented, and organized individual who can multitask effectively in a busy environment while projecting a polished and approachable demeanor.

The ideal candidate will have a minimum of a high school diploma or GED, with two or more years of experience in front-of-house or a customer service environment that requires interpersonal skill and professionalism. Familiarity with technology such as Slack, Google Workspace, ticket management systems like Jira, and other workplace software is essential for performing daily responsibilities efficiently.

Cushman & Wakefield offers competitive compensation for this role, with hourly pay ranging between $25.36 and $29.84, based on factors like geographic location, experience, and qualifications. The company also provides a comprehensive benefits package including health, vision, and dental insurance, retirement savings plans, life and disability insurance, and paid time off, reflecting its commitment to employee well-being and satisfaction. Moreover, the firm is committed to equal employment opportunities and providing accommodations as needed to qualified candidates, emphasizing a workplace culture of respect and inclusion.

This Receptionist position offers a unique opportunity for a collaborative and service-oriented professional to join a global leader in real estate services. The role is instrumental in creating a welcoming and efficient environment that supports the seamless functioning of day-to-day workplace operations, facilitating positive experiences for employees and visitors alike. Candidates who are adaptable, customer-service focused, and eager to contribute to a vibrant team will find this role rewarding and impactful, with opportunities for growth and development within Cushman & Wakefield.

Job Requirements

  • Minimum of high school diploma or GED
  • minimum of 2 years of related work experience in front-of-house service or high-touch service environments
  • ability to maintain front-of-house coverage consistently during business hours
  • strong verbal and written communication skills
  • proficiency with workplace technology platforms including Slack and Google Workspace
  • ability to manage multiple priorities and work under pressure
  • exceptional interpersonal skills
  • professional appearance and demeanor

Job Qualifications

  • Minimum of high school diploma or GED
  • minimum of 2 years of related work experience in front-of-house service or high-touch service environments
  • strong verbal and written communication skills
  • proficiency with Slack, Google Workspace, and ticket management systems like Jira
  • exceptional emotional intelligence and interpersonal skills
  • highly organized and detail-oriented
  • ability to manage multiple priorities in a fast-paced environment
  • professional appearance and demeanor
  • customer service focused
  • ability to work collaboratively in a team environment

Job Duties

  • Provide a warm, professional, and welcoming experience for all employees, guests, executives, vendors, and visitors entering the workplace
  • serve as the first point of contact through in-person interactions, phone communication, e-mail, and Slack messaging
  • ensure a smooth and seamless employee and guest experience by communicating warmly, clearly, and effectively
  • maintain consistent front-of-house coverage during business hours
  • build trusted relationships with employees, executives, cross-functional teams, vendors, and workplace partners
  • support high-profile meetings, executive visits, VIP guests, and onsite events by assisting with logistics, catering coordination, room readiness, supplies, and hospitality support
  • perform general office and workplace support duties including mail handling, shipping coordination, wayfinding support, office tours, and logistical assistance

Job Criteria

Experience

Mid Level (3-7 years)


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