Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $19.50
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Work Schedule

Fixed Shifts
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Benefits

Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
401k
Referral Bonus

Job Description

Serenity is a forward-thinking company dedicated to enhancing the experiences of its visitors through innovative technology and exceptional customer service. Established with the mission to empower individuals to take control of their personal journeys, Serenity prides itself on fostering a welcoming, inclusive environment where both employees and visitors feel valued and supported. The company places a strong emphasis on creating positive, life-changing experiences by leveraging cutting-edge solutions and a passionate, skilled team committed to excellence. As a company rooted in values of respect, integrity, and continuous growth, Serenity is a dynamic workplace that encourages professional development and internal advancement opportunities. Situated in Colorado, Serenity aligns with state regulations such as the Equal Pay for Equal Work Act, ensuring fair compensation practices for all employees.

The Receptionist role at Serenity is a vital position that serves as the first impression for all visitors. This position offers a unique opportunity to work in a fast-paced and purposeful environment where excellent customer service and a friendly demeanor are paramount. The Receptionist will be on-site three days a week, working 13-hour shifts, embodying the brand’s commitment to hospitality and professionalism. Responsible for managing front desk operations, the ideal candidate will greet visitors warmly and professionally, manage check-ins and check-outs, verify information, and assist with necessary forms. In addition, the Receptionist will be tasked with scheduling and confirming appointments, keeping the reception area tidy and calm, and proficiently using digital tools and office systems to support daily operations effectively. This role is especially suited for individuals with backgrounds in hospitality, retail, or other customer-facing roles who are eager to contribute their interpersonal skills and learn new processes. Serenity welcomes candidates regardless of specific prior experience, offering training to help them succeed. With competitive compensation at $19.50 per hour as mandated by Colorado legislation, and a blend of professional support and benefits including paid time off, health coverage, and 401k options, this position promises a rewarding career path. Join Serenity to be part of a team that values customer care, innovation, and personal growth.

Job Requirements

  • High school diploma or GED
  • 1+ year of customer-facing experience
  • strong communication skills
  • ability to multitask in a fast-paced environment
  • proficiency with email and calendar applications
  • availability to work 3 days per week with 13-hour shifts
  • willingness to learn and adapt

Job Qualifications

  • High school diploma or GED
  • 1+ year of customer-facing experience in retail, hospitality, or similar environments
  • excellent communication skills
  • ability to multitask and stay calm under pressure
  • comfortable using email, calendars, and scheduling systems
  • willingness to learn new processes and tools

Job Duties

  • Greet every visitor with warmth and professionalism
  • manage check-ins and check-outs, verify information, and assist with forms
  • schedule and confirm appointments
  • maintain a clean, calm, and welcoming front desk area
  • use digital tools and office systems efficiently
  • support teammates and adapt to changing needs

Job Criteria

Experience

Entry Level (1-2 years)


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