WellNow Urgent Care logo

Receptionist

Buffalo, NY, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

competitive salary
Parental leave
Continuing education opportunities
medical benefits
vision coverage
FSA/HSA options
prescription drug coverage
401(k) plan with Company Match
Free urgent care visits
scrubs provided
opportunities for promotional growth
Monthly bonus

Job Description

WellNow Urgent Care is a leading healthcare provider operating over 150 locations across New York, Illinois, Indiana, Michigan, and Pennsylvania, with an ongoing expansion plan. The company is dedicated to creating an environment where meaningful work and professional growth opportunities are prioritized by investing in its colleagues. WellNow Urgent Care provides competitive salaries and a comprehensive benefits package, including continuing education options, to support its employees. The company encourages internal mobility, allowing employees to transfer between facilities across its various markets, which fosters career advancement and stability within the organization.

WellNow Urgent Care is currently hiring for a Front Desk position, an essential role that contributes significantly to the patient experience and clinic operations. The role includes greeting and registering patients, answering high volumes of phone calls, managing payments, and handling administrative duties such as printing, scanning, and faxing reports. This position offers a competitive hourly wage of $17 and comes with a range of benefits including medical coverage, vision, prescription drug coverage, FSA/HSA options, a 401(k) plan with company match, and parental leave. Employees in this role also enjoy free urgent care visits for themselves and immediate family members, company-provided scrubs, opportunities for promotional growth, and monthly performance-based bonuses.

This position is ideal for individuals who are organized, customer-focused, and capable of managing a busy front desk environment in a healthcare setting. The role requires strong communication skills, an ability to multitask efficiently, and a commitment to providing excellent service to patients and visitors. Working at WellNow means being part of a healthcare team that values collaboration, professionalism, and ongoing development. The company is an equal opportunity employer and strives to create a supportive and inclusive work environment. This opportunity is suited for those looking to make a positive impact in their community through healthcare service while building a rewarding career with a growing organization.

Job Requirements

  • High school diploma or equivalent required
  • Associates degree preferred
  • Ability to manage high call volume
  • Desire to exceed customer service expectations

Job Qualifications

  • High school diploma or equivalent
  • Associates degree preferred
  • Ability to manage high call volume
  • Desire to exceed customer service expectations

Job Duties

  • Greets and registers patients
  • Answers and appropriately triages phone calls
  • Takes payments for visits
  • Printing, scanning, and faxing reports
  • Other front desk responsibilities as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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