Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $19.04
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
on the job training
Job Description
Camping World is a leading retailer in the recreational vehicle industry, specializing in providing high-quality camping gear and RV accessories to outdoor enthusiasts across the United States. Recognized for its commitment to customer service and community engagement, Camping World operates a vast network of retail stores and service centers designed to empower adventure seekers with the tools, products, and expertise they need to enjoy the great outdoors fully. With its roots deeply embedded in camping culture and outdoor lifestyle, the company places strong emphasis on creating a positive and engaging customer experience, fostering a supportive and dynamic workplace, and continuously expanding its offerings to meet evolving customer needs.
The receptionist role at Camping World is a critical position that serves as the first point of contact for all visitors and customers at the company's retail locations. This position offers a unique opportunity for motivated individuals to join a growing team within an exciting and rapidly expanding outdoor retail organization. The receptionist acts as the welcoming face of the company, setting the tone for a positive customer experience and ensuring seamless coordination of front desk operations. This role is essential in managing the initial customer interactions, directing VIP appointments and inquiries to appropriate personnel, and maintaining organization in handling communications such as incoming phone calls and sales leads via the company’s CRM system.
The ideal candidate for this receptionist position will be someone with a proven track record in customer service and a desire to grow professionally within Camping World’s corporate culture. The company emphasizes strong interpersonal skills, a proactive and initiative-taking attitude, and a commitment to reliability and teamwork. Additionally, the receptionist will be expected to be well-organized, multitask efficiently, and effectively communicate with a diverse client base. Proficiency in basic computer skills, especially Microsoft Office, is required to manage documentation and communication tasks successfully.
Compensation for this role is competitive within the retail sector, with a pay range from $14.00 to $19.04 per hour depending on experience, skills, and organizational needs. Besides financial remuneration, Camping World offers a comprehensive benefits package for full-time employees, including medical, dental, and vision insurance, paid time off, 401(k) retirement plans, employee assistance programs, and tuition reimbursement options. Part-time employees also have access to dental and vision benefits. The role includes opportunities for ongoing professional development and on-the-job training, making it an excellent career path for those passionate about customer service and the outdoor lifestyle.
Camping World fosters an inclusive and equal-opportunity work environment, ensuring fair treatment for all applicants and employees regardless of race, gender, sexual orientation, age, or other protected categories. The company's culture is built on respect, collaboration, and empowerment, aligning closely with its customer-first philosophy. Joining Camping World as a receptionist means becoming part of a company dedicated to helping people enjoy outdoor adventures safely and comfortably while advancing your career within a supportive and vibrant community.
The receptionist role at Camping World is a critical position that serves as the first point of contact for all visitors and customers at the company's retail locations. This position offers a unique opportunity for motivated individuals to join a growing team within an exciting and rapidly expanding outdoor retail organization. The receptionist acts as the welcoming face of the company, setting the tone for a positive customer experience and ensuring seamless coordination of front desk operations. This role is essential in managing the initial customer interactions, directing VIP appointments and inquiries to appropriate personnel, and maintaining organization in handling communications such as incoming phone calls and sales leads via the company’s CRM system.
The ideal candidate for this receptionist position will be someone with a proven track record in customer service and a desire to grow professionally within Camping World’s corporate culture. The company emphasizes strong interpersonal skills, a proactive and initiative-taking attitude, and a commitment to reliability and teamwork. Additionally, the receptionist will be expected to be well-organized, multitask efficiently, and effectively communicate with a diverse client base. Proficiency in basic computer skills, especially Microsoft Office, is required to manage documentation and communication tasks successfully.
Compensation for this role is competitive within the retail sector, with a pay range from $14.00 to $19.04 per hour depending on experience, skills, and organizational needs. Besides financial remuneration, Camping World offers a comprehensive benefits package for full-time employees, including medical, dental, and vision insurance, paid time off, 401(k) retirement plans, employee assistance programs, and tuition reimbursement options. Part-time employees also have access to dental and vision benefits. The role includes opportunities for ongoing professional development and on-the-job training, making it an excellent career path for those passionate about customer service and the outdoor lifestyle.
Camping World fosters an inclusive and equal-opportunity work environment, ensuring fair treatment for all applicants and employees regardless of race, gender, sexual orientation, age, or other protected categories. The company's culture is built on respect, collaboration, and empowerment, aligning closely with its customer-first philosophy. Joining Camping World as a receptionist means becoming part of a company dedicated to helping people enjoy outdoor adventures safely and comfortably while advancing your career within a supportive and vibrant community.
Job Requirements
- High school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- strong organizational skills with the ability to multitask
- ability to effectively respond to and meet the needs of a diverse client base
- computer skills: MS Office
- may lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- strong organizational skills with the ability to multitask
- ability to effectively respond to and meet the needs of a diverse client base
- computer skills: MS Office
Job Duties
- First point of contact for customers
- greet and welcome customers
- set tone for a positive customer experience
- check in VIP appointments and direct customers to the appropriate team member(s)
- coordinate front desk activities including answering and directing incoming phone calls
- track incoming sales calls in our CRM
- maintain a strong work ethic with total commitment to success every day
- assist customers with any questions directed to the reception desk
- other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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