Receptionist

WellNow Urgent Care is a prominent healthcare provider with over 150 locations across New York, Illinois, Indiana, Michigan, Pennsylvania, and continuing to expand. The organization is dedicated to delivering exceptional urgent care services to communities, prioritizing patient health and satisfaction. WellNow Urgent Care fosters a supportive and dynamic work environment for its employees, emphasizing meaningful work, professional development, and career growth. The company is committed to investing in its workforce by offering competitive salaries and comprehensive benefits that empower employees both personally and professionally. WellNow’s extensive network allows employees the flexibility to transfer between facilities in various markets, accommodating career advancement and geographical preferences.

The Front Desk Representative role at WellNow Urgent Care is essential for maintaining seamless patient interactions and ensuring efficient administrative operations. This position acts as the first point of contact for patients, managing registration, call triage, and payment processing with professionalism and empathy. Starting at $17 per hour, this role offers not only a competitive salary but also a broad array of benefits including medical, vision, prescription drug coverage, flexible spending account options, and a 401(k) plan with company match to support employees' financial wellbeing. Additional perks include parental leave, continuing education opportunities, free urgent care visits for employees and their immediate family, and even scrubs provided to foster a comfortable and professional atmosphere.

Employees in this role can also benefit from performance-based monthly bonuses and have access to promotional opportunities as WellNow expands. The position involves some travel, between 0 to 25 percent, making it suitable for candidates who are adaptable and open to occasional commuting between sites. With a focus on customer service excellence, candidates should be prepared to manage high call volumes and consistently exceed patient expectations. The company’s commitment to equal employment opportunity ensures a diverse and inclusive workplace. Overall, working at WellNow Urgent Care as a Front Desk Representative is ideal for motivated individuals seeking stable employment in a growing healthcare environment with ample support, resources, and opportunities to develop their careers.