Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $1.00
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Benefits

Medical insurance
financial benefits
Bonus opportunities
Paid Time Off
Professional development opportunities
Employee Assistance Programs
Diversity and inclusion initiatives

Job Description

Exela is a global leader in business process automation (BPA), utilizing its extensive technological expertise and global footprint to deliver digital transformation solutions that enhance operational efficiency, quality, productivity, and the overall experience for end users. Established as an innovator in the digital transformation space, Exela serves over 4,000 customers across more than 50 countries, including over 60% of the Fortune 100 companies. Their portfolio spans multiple foundational technologies such as information management, workflow automation, and integrated communications, offering a diverse range of industry-specific and departmental solutions. These solutions cater to key sectors including finance and accounting, human capital management,... Show More

Job Requirements

  • High school diploma or GED
  • Minimum of 6 months related experience or training
  • Strong communication skills
  • Proven ability to maintain professionalism in interactions
  • Effective interpersonal skills
  • Capable of handling physical demands of the job, including occasional lifting up to 25 lbs
  • Ability to work full time in Jacksonville, FL

Job Qualifications

  • High school diploma or GED required
  • Associate degree or certification in office administration or related field preferred, or an equivalent combination of education and relevant experience
  • Minimum of 6 months of related experience and/or training, demonstrating proficiency in receptionist duties and customer service
  • Strong communication skills, both verbal and written, with the ability to interact professionally and courteously with visitors and staff
  • Developed interpersonal skills necessary to establish and maintain effective working relationships with colleagues and external contacts
  • Effective planning and organizational abilities, enabling efficient coordination of tasks and responsibilities in a dynamic environment
  • Ability to handle prolonged periods of sitting and typing, as well as occasional walking, carrying, reaching, standing, and stooping
  • Capability to lift, lower, push, or pull objects weighing up to 25 lbs occasionally

Job Duties

  • Welcome and direct visitors in person or over the phone, addressing inquiries and providing appropriate assistance
  • Maintain employee and department directories, providing clear instructions and guidance to visitors
  • Ensure security protocols are followed by monitoring access, issuing visitor badges, and adhering to established procedures
  • Operate and maintain the telecommunication system according to manufacturer instructions, ensuring effective communication channels
  • Maintain cleanliness and orderliness of the reception area in compliance with established procedures and regulations
  • Document and communicate relevant actions, irregularities, and ongoing needs to ensure continuity among work teams
  • Collaborate with team members to achieve shared goals and contribute to the overall success of the organization

Job Location

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