Quick Service Restaurant Manager - Lodge at Big Springs
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,000.00 - $76,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Ski/mountain perks
Employee Discounts
401(k) retirement plan
Employee assistance program
training and professional development
Referral program
Health Insurance
Dental Insurance
Vision Insurance
Free ski passes for dependents
Critical Illness and Accident plans
Job Description
Vail Resorts is a leading mountain resort company that operates more than 40 ski resorts across three continents, providing unparalleled experiences for outdoor enthusiasts around the world. Known for its world-class ski destinations and commitment to exceptional service, Vail Resorts offers career opportunities that allow employees to work and play in spectacular mountain settings. With a strong emphasis on culture, training, and employee development, the company invests heavily in fostering an inclusive and dynamic work environment where team members build lifelong connections with colleagues and guests. Employment opportunities range from seasonal to year-round positions, offering highly competitive compensation and valuable benefits such as free ski passes, ski lessons, retail discounts, and wellness programs. Vail Resorts is committed to equal opportunity employment and encourages applicants from diverse backgrounds to join their workforce.
The General Manager position at The Lodge at Big Springs represents a unique leadership opportunity within the vibrant setting of Northstar, one of Vail Resorts' cornerstone mountain destinations. The Lodge is a bustling, high-volume mountain dining venue where great food and genuine hospitality combine with breathtaking views to create memorable guest experiences. As General Manager, you will spearhead all aspects of operations overseeing a team of more than 50 employees, fostering a culture of accountability, inclusion, and excellence. You will be responsible for service quality, food safety, labor planning, financial performance, and employee development. This full-time, year-round role offers autonomy and the chance to shape not only the guest experience but also the workplace culture and operational standards. The position includes a competitive salary ranging from $72,000 to $76,000 annually plus bonuses, accompanied by comprehensive benefits, including health insurance, retirement plans, and employee discounts. Candidates will benefit from working in an energetic mountain resort environment where leadership skills are valued and professional growth is encouraged.
The General Manager position at The Lodge at Big Springs represents a unique leadership opportunity within the vibrant setting of Northstar, one of Vail Resorts' cornerstone mountain destinations. The Lodge is a bustling, high-volume mountain dining venue where great food and genuine hospitality combine with breathtaking views to create memorable guest experiences. As General Manager, you will spearhead all aspects of operations overseeing a team of more than 50 employees, fostering a culture of accountability, inclusion, and excellence. You will be responsible for service quality, food safety, labor planning, financial performance, and employee development. This full-time, year-round role offers autonomy and the chance to shape not only the guest experience but also the workplace culture and operational standards. The position includes a competitive salary ranging from $72,000 to $76,000 annually plus bonuses, accompanied by comprehensive benefits, including health insurance, retirement plans, and employee discounts. Candidates will benefit from working in an energetic mountain resort environment where leadership skills are valued and professional growth is encouraged.
Job Requirements
- 5+ years of restaurant or hospitality management experience
- A genuine passion for developing people and building teams where everyone can do their best work
- Experience managing high-volume operations with accountability for service standards, labor, and financial outcomes
- Strong communication skills - clear, direct, and respectful with both your team and your guests
- The ability to stay grounded under pressure and work through challenges with professionalism and sound judgment
- Comfort with Microsoft Office and operational reporting
- Flexibility to work nights, weekends, and holidays during peak season
- High school diploma or equivalent
- RBS alcohol certification and Food Safe Manager certification, both provided by the company
- Ability to lift and carry 40+ lbs as needed for the role
Job Qualifications
- 5+ years of restaurant or hospitality management experience
- Strong communication skills that are clear, direct, and respectful with team and guests
- Experience managing high-volume operations with accountability for service standards, labor, and financial outcomes
- Ability to stay grounded under pressure and work through challenges with professionalism and sound judgment
- Comfort with Microsoft Office and operational reporting
- High school diploma or equivalent
- RBS alcohol certification and Food Safe Manager certification provided by the company
- Ability to lift and carry 40+ lbs as needed for the role
Job Duties
- Build and lead a diverse, high-performing team of 50+ through hiring, onboarding, scheduling, coaching, and performance development
- Create a workplace culture grounded in accountability, inclusion, service, and continuous improvement
- Deliver a consistently excellent guest experience in a fast-paced mountain resort environment
- Own operational performance across service, food quality, sanitation, safety, inventory, labor, payroll, tip disbursements, and revenue reporting
- Plan and manage labor in alignment with business levels, ensuring smart cost management and operational readiness throughout the season
- Champion safety for employees and guests through strong practices, safety meetings, and a clean, well-maintained operation
- Keep facilities and equipment in excellent condition through regular inspection, preventative maintenance, and timely follow-up
- Partner with resort and food and beverage leadership to share insights, strengthen operations, and pursue continuous improvement
- Maintain compliance with company policies, food safety standards, sanitation requirements, OSHA expectations, and applicable regulations
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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