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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $45,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive base salary
Performance incentives
career growth
Comprehensive training programs
supportive work environment
Inclusive culture
Job Description
About Gecko Hospitality and the Role of General Manager - Amarillo
Gecko Hospitality is a reputable company in the quick service restaurant (QSR) industry, known for its commitment to delivering outstanding customer experiences while maintaining operational excellence. With a focus on quality, efficiency, and sustainable growth, Gecko Hospitality operates multiple QSR units that serve a diverse clientele. The company prides itself on embedding rigorous brand standards and fostering a positive workplace culture to ensure customer satisfaction and employee development. Gecko Hospitality values innovation, data-driven decision-making, and leadership that understands the nuances of the hospitality sector.
The General Manag... Show More
Gecko Hospitality is a reputable company in the quick service restaurant (QSR) industry, known for its commitment to delivering outstanding customer experiences while maintaining operational excellence. With a focus on quality, efficiency, and sustainable growth, Gecko Hospitality operates multiple QSR units that serve a diverse clientele. The company prides itself on embedding rigorous brand standards and fostering a positive workplace culture to ensure customer satisfaction and employee development. Gecko Hospitality values innovation, data-driven decision-making, and leadership that understands the nuances of the hospitality sector.
The General Manag... Show More
Job Requirements
- minimum of 2-3 years of experience as a general manager or assistant general manager in a high-volume QSR or fast casual environment
- ability to manage a profit and loss statement controlling food cost and labor percentages
- proficiency with back-of-house systems POS technology and inventory management software
- servsafe manager certification or local equivalent
- flexibility to work 50 plus hour work weeks including evenings weekends and holidays
- strong communication and conflict resolution skills
Job Qualifications
- minimum of 2-3 years of experience as a general manager or assistant general manager in a high-volume QSR or fast casual environment
- demonstrated ability to manage a profit and loss statement with specific experience controlling food cost and labor percentages
- proficiency with back-of-house systems POS technology and inventory management software
- servsafe manager certification or local equivalent required
- strong conflict resolution abilities and clear verbal written communication skills
Job Duties
- execute daily systems to ensure 100 percent adherence to brand standards food safety protocols and health department regulations
- manage inventory levels to minimize waste and variance oversee ordering processes to align with projected sales volume
- monitor speed of service metrics and adjust deployment strategies to maximize throughput during peak hours
- conduct regular facility audits and coordinate preventative maintenance for equipment to avoid downtime
- take full ownership of the store’s profit and loss statement
- implement strict cash handling procedures and conduct daily weekly reconciliations
- manage labor costs by writing efficient schedules that align with sales forecasts and labor matrices without sacrificing guest service
- analyze key performance indicators to identify trends in sales and costs implementing corrective action plans where necessary
- recruit interview and onboard high-quality team members and shift leaders
- reduce turnover by fostering a positive culture of accountability and professional development
- conduct performance evaluations and provide ongoing coaching to build a pipeline of future leaders
- ensure all staff members are certified in necessary safety and operational training modules
- resolve guest complaints with a focus on service recovery and brand loyalty
- analyze guest feedback scores to identify areas for improvement in product quality or service speed
- maintain a high-energy welcoming environment that encourages repeat business
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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