QSR-Assistant General Manager; Advance GM career! at Diamond Select, Inc Dunedin, FL
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career advancement opportunities
Employee Discounts
401(k) Plan
flexible scheduling
Job Description
Diamond Select, Inc. is a premier staffing and recruiting company specializing in sourcing top talent for a diverse portfolio of well-known foodservice brands including Dairy Queen, Dunkin Donuts, KFC, Taco Bell, Pizza Hut, Burger King, and Brooklyn Water Bagel. Operating across multiple states including Florida, Georgia, North Carolina, South Carolina, Ohio, Virginia, Tennessee, Louisiana, Mississippi, and Texas, Diamond Select, Inc. is committed to helping restaurant franchisees find the most qualified candidates who can drive business success and foster outstanding customer experiences. The company is known for its deep industry knowledge, strong hiring network, and dedication to building long-term partnerships between employees and employers within the fast-food and quick-service restaurant (QSR) sectors.
This particular role of Assistant General Manager at Taco Bell in the greater Pinellas County area (including Clearwater, St. Petersburg, and Pinellas Park) offers a unique opportunity for candidates aiming to advance their management careers in a fast-paced, dynamic environment. As an Assistant General Manager under Diamond Select, Inc.'s placement, you will work closely with the General Manager to lead a team that consistently delivers high-quality food and an excellent customer service experience. You will be an essential figure in cultivating a positive work culture where teamwork, respect, and operational efficiency are prioritized.
The role emphasizes leadership in building and developing a cohesive team. This involves recruiting and hiring top talent, providing structured orientation and onboarding programs, and implementing a comprehensive training plan that targets continuous growth of Assistant Managers, Shift Leaders, and Team Members. Bench planning and regular performance reviews are critical aspects of this role, ensuring that the team remains motivated and recognized for their contributions. Conflict resolution skills play a key part in maintaining a harmonious working environment.
Customer satisfaction is another core focus area, requiring the Assistant General Manager to engage directly with customers and promptly address any issues to uphold the restaurant's positive reputation. By fostering effective communication and coaching the management team, the Assistant General Manager helps sustain high levels of customer loyalty.
Financial acumen is expected in managing restaurant budget and analyzing the restaurant’s profit and loss (P&L) performance. You will be responsible for creating and implementing strategies that maximize profitability without compromising on the quality of the customer experience. This role offers great growth potential to transition into full General Manager positions as you demonstrate leadership capabilities and operational excellence.
Employment type for this position is full-time, with compensation and benefits aligned with industry standards and opportunities for advancement within the Diamond Select network. Candidates passionate about leading teams in the quick service restaurant industry and eager to develop their careers in management are encouraged to apply. If you are ready to take the next step in the restaurant management field, this opportunity with Diamond Select, Inc. and Taco Bell offers significant professional development and a rewarding work environment.
This particular role of Assistant General Manager at Taco Bell in the greater Pinellas County area (including Clearwater, St. Petersburg, and Pinellas Park) offers a unique opportunity for candidates aiming to advance their management careers in a fast-paced, dynamic environment. As an Assistant General Manager under Diamond Select, Inc.'s placement, you will work closely with the General Manager to lead a team that consistently delivers high-quality food and an excellent customer service experience. You will be an essential figure in cultivating a positive work culture where teamwork, respect, and operational efficiency are prioritized.
The role emphasizes leadership in building and developing a cohesive team. This involves recruiting and hiring top talent, providing structured orientation and onboarding programs, and implementing a comprehensive training plan that targets continuous growth of Assistant Managers, Shift Leaders, and Team Members. Bench planning and regular performance reviews are critical aspects of this role, ensuring that the team remains motivated and recognized for their contributions. Conflict resolution skills play a key part in maintaining a harmonious working environment.
Customer satisfaction is another core focus area, requiring the Assistant General Manager to engage directly with customers and promptly address any issues to uphold the restaurant's positive reputation. By fostering effective communication and coaching the management team, the Assistant General Manager helps sustain high levels of customer loyalty.
Financial acumen is expected in managing restaurant budget and analyzing the restaurant’s profit and loss (P&L) performance. You will be responsible for creating and implementing strategies that maximize profitability without compromising on the quality of the customer experience. This role offers great growth potential to transition into full General Manager positions as you demonstrate leadership capabilities and operational excellence.
Employment type for this position is full-time, with compensation and benefits aligned with industry standards and opportunities for advancement within the Diamond Select network. Candidates passionate about leading teams in the quick service restaurant industry and eager to develop their careers in management are encouraged to apply. If you are ready to take the next step in the restaurant management field, this opportunity with Diamond Select, Inc. and Taco Bell offers significant professional development and a rewarding work environment.
Job Requirements
- Minimum high school diploma or equivalent
- Experience in a fast food or quick service restaurant setting preferred
- Proven leadership abilities
- Excellent communication skills
- Ability to work under pressure in a fast-paced environment
- Basic math skills for budgeting and financial analysis
- Availability for flexible scheduling including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in restaurant management or assistant management role preferred
- Strong leadership and team development skills
- Excellent communication and interpersonal abilities
- Ability to manage budgets and analyze financial reports
- Customer service oriented
- Problem-solving and conflict resolution skills
- Willingness to work flexible hours including nights and weekends
Job Duties
- Build and hire the best team members and shift leads
- Conduct proper orientation and onboarding of new hires
- Follow and implement training plans for team development
- Train and develop assistant managers, shift leaders, and team members
- Conduct regular manager meetings and team member one-on-one sessions
- Recognize and reward team member performance
- Resolve internal conflicts in a timely manner
- Demonstrate positive customer interactions
- Resolve customer issues immediately and effectively
- Schedule staff to meet business needs
- Coach management on customer satisfaction strategies
- Analyze financial performance and create follow-up plans
- Manage restaurant budget to maximize profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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