Public Safety Mont-Front Desk

Southcoast Health is a not-for-profit, charitable health system dedicated to providing comprehensive healthcare services throughout Southeastern Massachusetts and Rhode Island. With multiple hospitals, clinics, and facilities, the organization is deeply embedded in the local communities it serves. Southcoast Health prides itself on creating inclusive and ethical workplaces where highly skilled caregivers deliver world-class care close to home. Recognized for its excellence, Southcoast Health has been voted 'Best Place to Work' for seven consecutive years, reflecting its commitment to fostering a positive work environment and valuing its employees.

The Public Safety Mont-Front Desk role at Southcoast Health offers an exciting opportunity to be the first point of contact for patients and guests visiting the St. Luke’s Hospital in New Bedford, MA. Working on a per diem basis with flexible shifts including weekend and holiday rotations, this position plays a pivotal role in maintaining a safe and welcoming environment. The Public Safety Concierge ensures that all visitors entering the premises are authorized or have legitimate business, providing exceptional customer service, directions, and assistance when needed. The role requires sound judgment and the ability to think independently, especially in situations where direct supervision is not available. Southcoast Health’s dedication to employee well-being is evident through its culture that embraces diversity, promotes health, and offers numerous benefits such as competitive pay, comprehensive health packages, generous time off, retirement plans with company matching, tuition assistance, and opportunities for professional growth and leadership training.

This position is ideal for individuals who are passionate about community service and security, offering a meaningful career with flexibility and support. Candidates will contribute to a positive patient experience by facilitating smooth and safe entry on the premises, managing interactions with visitors, and working within a team dedicated to the organization’s mission. Southcoast Health’s focus on inclusion and respect extends to its hiring practices, ensuring equal opportunities for all candidates. Those joining the team will be part of a community-oriented health system committed to health, safety, and excellence in service delivery.