Public Safety Mont-Front Desk

Southcoast Health is a distinguished not-for-profit, charitable health system that operates multiple hospitals, clinics, and healthcare facilities throughout Southeastern Massachusetts and Rhode Island. With a deep commitment to serving local communities, Southcoast Health has built a reputation for providing world-class, comprehensive healthcare close to home. The organization prides itself on fostering inclusive and ethical workplaces where highly skilled caregivers can thrive professionally and personally while delivering excellent care to patients. Recognized for its workplace culture, Southcoast Health has been honored as the ‘Best Place to Work’ for seven consecutive years, highlighting the organization's dedication to employee well-being and job satisfaction.

The role of Public Safety Mont-Front Desk at Southcoast Health, located at St. Luke’s Hospital in New Bedford, MA, is a vital position within the health system. The position is offered on a per diem basis, providing flexible shifts and hours to accommodate weekend and holiday rotations. This flexibility makes it an excellent fit for professionals seeking adaptable scheduling within a supportive and respected healthcare environment. The compensation for this role ranges from $19.50 to $27.50 per hour, depending on experience, reflecting Southcoast Health's commitment to competitive pay.

As the first point of contact for patients and visitors, the Public Safety Concierge plays a crucial role in ensuring a safe, welcoming, and efficient environment. The role demands exceptional customer service skills to greet guests warmly, provide accurate directions, and facilitate assistance for visitors requiring special accommodations. Beyond the front desk duties, the role demands vigilance in security by verifying that all visitors are authorized or have legitimate reasons for being on-site. This position requires independent thinking and strong problem-solving abilities to handle situations confidently without direct supervision. Emphasizing community safety and compassionate patient interaction, this role contributes significantly to the positive experience and security at Southcoast Health.

Southcoast Health supports its employees with a comprehensive benefits package, including competitive pay, a generous earned time-off package, an employee wellbeing program, a 403B retirement plan with company match, and opportunities for tuition assistance and professional growth. This nurturing environment underscores Southcoast Health's deep respect for diversity, inclusion, and the personal and professional growth of its workforce, making it a highly sought-after employer within the healthcare sector.