Public Safety Mont-Front Desk

New Bedford, MA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $19.50 - $27.50

Work Schedule

Day Shifts

Weekend Shifts

Benefits

competitive pay

Comprehensive benefits package

generous Earned Time Off Package

employee Wellbeing Program

403B Retirement Plan with company match

Tuition Assistance

Professional growth opportunities

Job Description

Southcoast Health is a renowned not-for-profit, charitable health system dedicated to providing exceptional healthcare services throughout Southeastern Massachusetts and Rhode Island. With multiple hospitals, clinics, and facilities embedded within local communities, Southcoast Health stands out as a beacon of comprehensive, world-class healthcare delivered close to home. Their commitment extends beyond medical services to fostering ethical and inclusive workplaces where caregivers can thrive while serving patients with the utmost compassion and professionalism. The organization has been recognized as the 'Best Place to Work' for seven consecutive years, a testament to their strong, community-focused culture and outstanding employee engagement initiatives. Southcoast Health's...

Job Requirements

High school diploma or GED equivalent
Prior experience in security, customer service, or administration preferred
Completion of MOAB training within 120 days of hire
Vaccination against seasonal Influenza and COVID-19 or approved exemption
Ability to travel by driving an average of three or more times per week
Availability to work day shifts with weekend and holiday rotations
Strong customer service and interpersonal skills

Job Qualifications

High school diploma or GED equivalent required
Prior security, customer service, or administrative experience a plus
Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire
Fully vaccinated against seasonal Influenza and COVID-19 or possession of an approved exemption statement

Job Duties

Operate as the first point of contact and source of information for patients and visitors
Ensure that all individuals entering the facility are authorized or have legitimate business
Provide exceptional customer service by welcoming visitors and offering directions
Assist visitors with special needs or those requiring additional help
Think independently and use problem-solving skills in the absence of direct supervision
Employ de-escalation techniques as necessary to manage aggressive behavior
Maintain safety and security protocols within the facility