Public Area Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee wellness programs

Job Description

Hilton is a global leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences and fostering an award-winning workplace culture. With a rich heritage welcoming over 3 billion guests worldwide, Hilton continues to set new standards for travel and hospitality, guided by its vision to fill the earth with the light and warmth of hospitality. As a member of the Hilton family, you join a company deeply rooted in values such as integrity, leadership, teamwork, ownership, and a strong focus on the present moment to create lasting, positive impacts. Hilton is not only dedicated to providing best-in-class service to guests but also to creating an enriching and supportive environment for its team members. The company has received repeated accolades including being recognized on the World’s Best Workplaces list by Great Place to Work and Fortune, highlighting its commitment to employee satisfaction and workplace excellence.

The role of Public Area Attendant at Hilton is a vital position that directly contributes to the overall guest experience by ensuring the cleanliness, upkeep, and welcoming atmosphere of the hotel’s public spaces. Public Area Attendants are responsible for maintaining designated areas such as restrooms, hallways, stairwells, elevators, offices, and event spaces, performing tasks such as dusting, polishing furniture, vacuuming, mopping floors, shampooing carpets, washing windows, and emptying trash. This role goes beyond cleaning—attendants greet guests warmly, answer questions, and promptly resolve service requests, embodying the spirit of hospitality that characterizes Hilton. They also assist with housekeeping operations by supporting guest room cleaning and fulfilling requests to ensure guests receive a seamless, comfortable stay.

Additionally, Public Area Attendants contribute to special projects that involve periodic deep cleaning tasks, including flipping mattresses, moving furniture, and waxing floors, which help maintain the overall upkeep and high standards expected at Hilton properties. Those in this role embody Hilton’s core values: passion for hospitality, integrity in actions, leadership capabilities even in entry-level roles, teamwork, a sense of ownership, and the ability to approach every task with urgency and discipline. This position offers a unique opportunity to interact with guests, support hotel operations, and be an essential part of a globally respected hospitality brand. Hilton encourages career growth, providing resources, support, and pathways for advancement, making it an ideal environment for those seeking a long-term career in hospitality.

Joining Hilton as a Public Area Attendant means becoming part of a dynamic team dedicated to making every guest’s stay memorable by providing clean, welcoming, and safe environments. The employment type is typically full-time or part-time, with competitive compensation reflective of the industry standards. Hilton offers a workplace where employees are valued, engaged, and supported, ensuring that your role contributes meaningfully not just to the guests' satisfaction but also to your growth and development. Whether you are starting your career or looking to expand your skills, Hilton offers a journey filled with opportunities to learn, lead, and thrive within one of the world's most respected hospitality companies.

Job Requirements

  • high school diploma or equivalent
  • prior experience in hospitality or cleaning roles preferred
  • ability to perform physical tasks such as lifting bending and standing for extended periods
  • strong communication skills
  • flexible availability including weekends and holidays
  • commitment to upholding Hilton’s core values
  • ability to work in a fast-paced environment

Job Qualifications

  • high school diploma or equivalent
  • prior experience in hospitality or cleaning roles preferred
  • strong attention to detail
  • excellent communication and interpersonal skills
  • ability to work independently and as part of a team
  • physical stamina to perform manual tasks
  • commitment to delivering exceptional guest service

Job Duties

  • keep public areas spotless by maintaining cleanliness of designated areas including restrooms hallways stairwells elevators offices and event spaces by performing daily cleaning tasks such as dusting and polishing furniture vacuuming and mopping floors shampooing carpets washing windows and emptying trash
  • delight our guests by greeting guests warmly answering questions and resolving service requests promptly
  • support housekeeping operations by assisting in guest room cleaning and fulfilling service requests when needed
  • handle special projects by performing periodic deep cleaning tasks such as flipping mattresses moving furniture and waxing floors

Job Criteria

Experience

No experience required


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