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Hospice of the Western Reserve logo

PT Secretary-4pm-9pm-Brand New State of the Art Hospice Care Center

Job Overview

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Employment Type

Part-time
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Compensation

Salary
Range $36,300.00 - $50,800.00
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Benefits

Retirement
Health Insurance
Dental Insurance
Vision Insurance
voluntary benefits
Corporate discounts
Tuition Assistance

Job Description

Reserve Care, formerly known as Hospice of the Western Reserve, is a well-established hospice care provider with nearly 50 years of trusted service in the healthcare sector. The organization has recently rebranded to Reserve Care to better represent the full spectrum of services it offers, which includes expert hospice care, palliative care, and grief support. This transformation marks a continued commitment to delivering compassionate, patient-centered care that honors the dignity and individual worth of each person. Reserve Care operates with a mission to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care, and provide meaningful support... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience with telephone systems and office equipment
  • Proficiency in Microsoft Office Suite, including Outlook and Excel
  • Strong organizational and multitasking skills
  • Ability to maintain confidentiality and professionalism
  • Effective communication skills
  • Flexibility to support other areas as needed
  • Ability to work part-time in a healthcare environment

Job Qualifications

  • High school diploma or equivalent
  • Knowledgeable and available to provide assistance with telephone, printer, copier, fax, and computer operations
  • Proficient with Microsoft Office Suite or related software, Outlook and Excel
  • data entry and retrieval
  • spreadsheet
  • word processing equipment
  • Ability to accurately and efficiently fulfill assignments in a timely manner
  • Must demonstrate flexibility when support coverage is needed in other areas

Job Duties

  • Answer telephone calls and communication facilitation responsibilities i.e. take messages, page or otherwise assist
  • Knowledgeable and capable of performing telephone and voice mail functions that exist on our telephone system
  • Create and maintain daily and weekly schedules of the team’s activities
  • Greet visitors in a friendly manner
  • Mail physicians verbal orders for signature on a daily basis
  • Forward on-call and status line messages to people on the home care team that are involved with the report
  • Review newly opened cases for completeness, obtain information required to complete opening process, label folders for case openings, photocopy and distribute necessary paperwork for disciplines as required
  • Copy and distribute status changes and intake change forms twice daily
  • Prepare and mail or fax as required, correspondence for newly opened cases, recertification correspondence, hold and discharge letters, follow up correspondence and telephone order to attending physicians
  • Follow up on forms (by phone/mail/fax) that require signatures and are not in the file, maintain a tickler of follow up activity
  • As necessary, request H & P information from hospital medical records files
  • Alphabetize and file patient records according to discipline and date
  • Alphabetize and file clinical charts and IPC’s according to status of the patient
  • Assemble clinical chart, maintain records, label charts according to the status of the patient and file charts accordingly
  • File patient documents in correct chart order in correct chart
  • Perform chart audits as directed
  • Care Conference set up: Label IPC folders according to their cycle
  • group IPC’s in bundles for each nurse
  • bundle IPC’s for bereaved patients
  • complete care conference sheet, listing new and bereaved patient
  • sort active team in Log 6, then print
  • print bereaved, hold and checklist
  • prepare copies of the HQ portions of this report for Care Conference, maintain notebook of Care Conference logs
  • Update the hospital admission and death files as situations occur throughout the day
  • Capable of retrieving information in the database
  • Ability to create and maintain database reports
  • Maintain and update the cabinet of blank forms
  • Receive and distribute interoffice and US mail
  • Stock and order routine and special order items
  • Attend support staff meetings and provide meaningful input
  • Performs other related duties as assigned

Job Criteria

Experience

No experience required


Job Location

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