PT Secretary-4pm-9pm-Brand New State of the Art Hospice Care Center

Reserve Care, formerly known as Hospice of the Western Reserve, is a well-established hospice care provider with nearly 50 years of trusted service in the healthcare sector. The organization has recently rebranded to Reserve Care to better represent the full spectrum of services it offers, which includes expert hospice care, palliative care, and grief support. This transformation marks a continued commitment to delivering compassionate, patient-centered care that honors the dignity and individual worth of each person. Reserve Care operates with a mission to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care, and provide meaningful support during critical times for patients, families, and communities. The organization is known for its compassionate team that operates under a set of core values: Compassion, Excellence, Equality, Integrity, Service, and Stewardship. These values guide everyday actions and decisions, emphasizing a supportive and inclusive work environment that values employee contributions.

The current opening is for a part-time Site Secretary position at Reserve Care's In-Patient Unit (IPU). This role is integral to the daily operations of the unit and serves as the primary point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. The Site Secretary reports to the Clinical Team Leader and supports various administrative functions, including telephone management, scheduling, data entry, and medical record keeping. The role requires someone who is capable of multitasking and transitioning quickly between different tasks, providing reliable support to the clinical and administrative teams. Core responsibilities include greeting visitors, handling incoming calls with professionalism and warmth, managing schedules, processing case documentation, and maintaining accurate patient records. The Site Secretary is responsible for preparing and distributing important communications such as physician orders, patient correspondence, and care conference documentation.

This position is ideal for a candidate who thrives in a dynamic healthcare environment, has strong organizational skills, and enjoys working collaboratively with a compassionate team focused on quality patient care. The Site Secretary will also participate in meetings and contribute valuable feedback to support staff functions. The role is non-exempt and includes a comprehensive benefits package offering retirement plans, health, dental, and vision insurance, voluntary benefits, corporate discounts, and tuition assistance, reflecting Reserve Care’s commitment to employee well-being and professional development. Joining Reserve Care means becoming part of a dedicated family that is passionate about making the most of every day and enhancing the lives of the people they serve.