Program Coordinator, Executive Education

Salt Lake City, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $55,000.00 - $60,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Tuition Assistance

Employee wellness programs

Job Description

The University of Utah, David Eccles School of Business, Executive Education is a prestigious educational institution known for delivering innovative and high-quality leadership and professional development programs. As a part of a leading research university, the Executive Education department focuses on catering to business leaders, professionals, and organizations seeking to enhance their knowledge and skills through tailored learning experiences. The university's commitment to excellence and continuous improvement makes it a prime destination for those looking to advance their careers through executive education. With a vibrant academic community and extensive resources, the David Eccles School of Business provides learners with access to top-tier faculty, cutting-edge research, and practical insights relevant to today’s dynamic business environment.

The role of the Program Coordinator at Executive Education is a critical position designed for a proactive, detail-oriented individual who excels at managing a variety of tasks related to both program execution and business development. This full-time position, based on campus at the University of Utah, offers an annual salary ranging from $55,000 to $60,000. The Program Coordinator collaborates closely with the Business Development Team to identify client needs, nurture business relationships, and support the coordination of executive programs. The position requires strong multitasking abilities, effective communication skills, and a commitment to delivering exceptional participant experiences.

Key responsibilities include managing all logistical aspects of executive education programs such as class and faculty coordination, classroom setups, technology arrangements, and participant support. The coordinator also supports business development efforts by assisting with proposals, tracking leads, and engaging prospects. Attention to detail and the ability to prioritize conflicting deadlines are essential, as well as flexibility to work occasional evenings and weekends to support program activities. This role is essential to the smooth execution and continuous improvement of the executive education offerings, directly impacting participant satisfaction and program success.

This opportunity is ideal for professionals passionate about education and program management who thrive in a fast-paced environment and enjoy working collaboratively within a dynamic academic setting. The coordinator will play a fundamental role in shaping innovative learning experiences tailored to client needs, contributing significantly to the university’s mission of fostering lifelong learning and leadership development.

Job Requirements

bachelor's degree in a related field or equivalency (one year of education can be substituted for two years of related work experience)
plus one year of directly related experience
demonstrated ability to work independently, analyze and make decisions related to program content
strong coordination and organizational skills required to prioritize conflicting deadlines
demonstrated human relations and effective communication skills
applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description

Job Qualifications

bachelor's degree in a related field or equivalency
one year of directly related experience
demonstrated ability to work independently, analyze and make decisions related to program content
strong coordination and organizational skills required to prioritize conflicting deadlines
demonstrated human relations and effective communication skills
previous experience in business development, sales, or customer service roles preferred
strong organizational and time-management skills
excellent verbal and written communication abilities
proficiency in microsoft office suite and crm software
ability to work effectively both independently and as part of a team
knowledge of educational program management is a plus

Job Duties

plan, implement, and ensure the quality of class days by coordinating with faculty, arranging classroom logistics, and managing all aspects to optimize participant experience
manage classroom reservations, snacks and meals, IT/AV equipment, course materials, and other logistics for effective classroom setup and cleanup
serve as a resource for class participants, addressing questions and providing guidance on program components
represent executive education programs and the university accurately, making decisions in partnership with the manager to run programs effectively and conscientiously
maintain accurate, detailed event records and collect feedback for future improvements
collaborate with the manager on evaluations for events, new programs, and assigned projects
track budgets, reconcile bills, and ensure proper billing to the appropriate accounts
demonstrate flexibility to accommodate client needs and deadlines, including evening and weekend work availability
engage in significant interpersonal communication with business development team, clients, and prospective class participants through phone calls, in-person meetings, and email correspondence
assist in developing proposals and presentations, coordinating faculty, and completing required documentation for curriculum development
identify and generate new business leads, promptly respond to initial participant inquiries, and explore client opportunities
provide follow-up communication to recruit and register participants in new classes, ensuring support for certificate completion
follow up on inbound leads to facilitate executive education classes and certificate registrations
collaborate with the business development team using a consultative approach to create innovative learning experiences tailored to address client needs and deliver long-term value
demonstrate customer orientation, strong interpersonal skills, experience with executive audiences, and consultative selling abilities essential for success in the role
maintain attention to detail, actively preparing and reporting on opportunity pipelines, progress on key metrics, and business status