Program Coordinator, Event Support (HR Title: Event Assistant)
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $22.06
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
wellness programs
retirement plans
Tuition Benefits
Professional Development
Job Description
Southern Methodist University (SMU), located in Dallas, Texas, is a prestigious private research university known for its commitment to academic excellence, engaging community, and leadership development. With over 12,000 students from all 50 states and 90 countries, SMU offers a diverse and vibrant environment that fosters cultural exchange and intellectual growth. The University provides a comprehensive educational experience with small class sizes, hands-on research opportunities, an emphasis on leadership and community service, international study programs, and innovative degree options across eight schools. This allows students to build a strong foundation in the humanities, sciences, and professional disciplines while preparing them to be ethical leaders in their chosen fields. SMU’s campus is recognized for its beauty and serves as a hub of activity for creativity, performance, athletics, and cutting-edge research. The institution emphasizes support for its students, faculty, and alumni, continuously evolving to meet modern challenges and opportunities in higher education.
The Program Coordinator, Event Support (HR Title: Event Assistant) position at SMU is an integral role within Facilities Planning tasked with coordinating and supporting resources for SMU-sponsored and hosted events. This is a full-time, on-campus role that offers competitive hourly pay at $22.06 per hour. The individual in this role reports directly to the Associate Director of Event Support and plays a crucial part in ensuring the smooth execution of campus events. This includes collaborating with various campus departments, custodial staff, event support entities, and Facilities Planning divisions to communicate clear event schedules and resource needs.
This role is essential personnel status requiring availability to support emergency operations and disaster response on campus. It demands strong problem-solving, organizational, and communication skills to handle event-related logistics before, during, and after events to maintain client satisfaction and operational efficiency. You will help develop, implement, and maintain critical event procedures, such as playbooks and methods of procedures (MOPs), while collecting data and feedback to improve future events. The role also requires strong computer skills with proficiency in MS Word, Excel, Outlook, PowerPoint, MS Project, and facility management software (CMMS/IWMS). Candidates should have a minimum of three years of relevant work experience in event coordination, facilities management, or customer service, with preferences given to those experienced in related fields or holding event planning certifications. The position requires flexibility to work some evenings or weekends as necessary. SMU offers a comprehensive benefits package including health, dental, and vision coverage, wellness programs, retirement plans, and professional development opportunities such as tuition benefits. This position provides a unique opportunity to contribute to a vibrant university environment while developing your career in event and facilities coordination at a respected academic institution.
The Program Coordinator, Event Support (HR Title: Event Assistant) position at SMU is an integral role within Facilities Planning tasked with coordinating and supporting resources for SMU-sponsored and hosted events. This is a full-time, on-campus role that offers competitive hourly pay at $22.06 per hour. The individual in this role reports directly to the Associate Director of Event Support and plays a crucial part in ensuring the smooth execution of campus events. This includes collaborating with various campus departments, custodial staff, event support entities, and Facilities Planning divisions to communicate clear event schedules and resource needs.
This role is essential personnel status requiring availability to support emergency operations and disaster response on campus. It demands strong problem-solving, organizational, and communication skills to handle event-related logistics before, during, and after events to maintain client satisfaction and operational efficiency. You will help develop, implement, and maintain critical event procedures, such as playbooks and methods of procedures (MOPs), while collecting data and feedback to improve future events. The role also requires strong computer skills with proficiency in MS Word, Excel, Outlook, PowerPoint, MS Project, and facility management software (CMMS/IWMS). Candidates should have a minimum of three years of relevant work experience in event coordination, facilities management, or customer service, with preferences given to those experienced in related fields or holding event planning certifications. The position requires flexibility to work some evenings or weekends as necessary. SMU offers a comprehensive benefits package including health, dental, and vision coverage, wellness programs, retirement plans, and professional development opportunities such as tuition benefits. This position provides a unique opportunity to contribute to a vibrant university environment while developing your career in event and facilities coordination at a respected academic institution.
Job Requirements
- High school diploma or equivalent
- Minimum of three years of work experience
- Ability to work evenings and/or weekends
- Basic knowledge of MS Word, MS Project, Excel, Outlook, PowerPoint, and CMMS/IWMS
- Ability to communicate effectively across diverse constituencies
- Strong problem-solving and organizational skills
- Must be able to perform physical tasks such as reaching above shoulders, sitting for long periods, handling objects, standing, and walking long distances
Job Qualifications
- High school diploma or equivalent required
- Bachelor’s Degree preferred
- Minimum of three years of work experience required
- Experience in facilities, customer service, or event coordination preferred
- Event planning certification preferred
- Strong interpersonal and verbal communication skills
- Strong written communication skills
- Strong problem-solving skills
- Strong organizational, planning, and time management skills
- Creativity and ability to work with initiative and judgment
- Basic knowledge of MS Word, MS Project, Excel, Outlook, PowerPoint, and CMMS/IWMS
- Ability to work evenings and/or weekends
Job Duties
- Assist with collecting and communicating event schedules and the coordination of facilities resource components requested for events
- Collaborate with divisions of Facilities Planning and Management to ensure accurate communication and execution of campus events
- Communicate with campus partners to validate requests and ensure successful execution and client satisfaction
- Assist in solving issues before, during, and after events to maintain support as requested
- Assist in developing, implementing, and maintaining event procedures such as event Playbooks and MOPs
- Collect data on lessons learned from designated SMU events
- Coordinate meetings for facilities resource components and communicate facilities staff schedules
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
