Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $8.00
Work Schedule
Standard Hours
Day Shifts
Benefits
drug-free workplace
pre-employment substance abuse testing
Equal Employment Opportunity Employer
Job Description
Our establishment is a distinguished restaurant known for delivering an exceptional dining experience through polished and attentive service. Committed to upholding the highest standards of hospitality, this restaurant operates within a structured fine dining environment where every detail matters. As a part of a hospitality team that values professionalism, precision, and guest satisfaction, staff members engage in continuous development to advance their skills and career paths. The restaurant emphasizes a welcoming and refined atmosphere that maximizes guest enjoyment and supports career growth within the service industry.
The Assistant Captain role is a front-of-house service position designed to support the Captain in executing seamless and elegant food and beverage service throughout the dining experience. This position is essential for maintaining smooth communication between the kitchen, bar, and guests, ensuring that every order, from cocktails to desserts, is handled accurately and delivered promptly. The Assistant Captain plays a vital role in greeting guests, assisting with menu explanations, managing orders via the POS system, and responding swiftly to guest needs. This position is a developmental opportunity aimed at individuals who seek to advance to a full Captain role by gaining hands-on experience in a finely tuned service setting.
This role demands professionalism, attention to detail, and the ability to maintain composure during busy service periods. While prior fine dining experience is an asset, the core requirement is the candidate's ability to adhere to refined service standards and contribute positively to the restaurant's service flow. The Assistant Captain ensures that the dining room operates at the highest standards of cleanliness, readiness, and compliance with regulatory requirements including alcohol service laws. Interaction with team members across departments such as culinary, bartending, and management is crucial for coordinated operations. The role involves physical activity, including lifting and walking, and requires individuals to be alert and responsive to the dynamic needs of guests. As a key interface with guests, the Assistant Captain exemplifies the restaurant's values of attentive service, professionalism, and guest satisfaction, maintaining a warm and inviting environment conducive to exceptional dining experiences.
The Assistant Captain role is a front-of-house service position designed to support the Captain in executing seamless and elegant food and beverage service throughout the dining experience. This position is essential for maintaining smooth communication between the kitchen, bar, and guests, ensuring that every order, from cocktails to desserts, is handled accurately and delivered promptly. The Assistant Captain plays a vital role in greeting guests, assisting with menu explanations, managing orders via the POS system, and responding swiftly to guest needs. This position is a developmental opportunity aimed at individuals who seek to advance to a full Captain role by gaining hands-on experience in a finely tuned service setting.
This role demands professionalism, attention to detail, and the ability to maintain composure during busy service periods. While prior fine dining experience is an asset, the core requirement is the candidate's ability to adhere to refined service standards and contribute positively to the restaurant's service flow. The Assistant Captain ensures that the dining room operates at the highest standards of cleanliness, readiness, and compliance with regulatory requirements including alcohol service laws. Interaction with team members across departments such as culinary, bartending, and management is crucial for coordinated operations. The role involves physical activity, including lifting and walking, and requires individuals to be alert and responsive to the dynamic needs of guests. As a key interface with guests, the Assistant Captain exemplifies the restaurant's values of attentive service, professionalism, and guest satisfaction, maintaining a warm and inviting environment conducive to exceptional dining experiences.
Job Requirements
- prior restaurant service experience as a server required
- high school diploma or equivalent preferred
- must obtain and maintain any required licenses or certifications as applicable
- CPR and/or First Aid certification preferred
- lifting 50 lbs maximum with frequent lifting and carrying of objects weighing up to 25 lbs
- walking or standing to a significant degree as well as reaching handling feeling talking hearing and seeing
Job Qualifications
- prior serving experience required
- refined or luxury restaurant experience preferred
- working knowledge of food and beverage service standards and dining room etiquette
- ability to operate POS systems and process guest checks accurately
- ability to take cocktail and dessert orders confidently and professionally
- strong communication skills and attention to detail
- ability to work efficiently in a fast-paced dining environment
Job Duties
- support the Captain in delivering a smooth, polished dining experience through attentive service and clear communication
- greet guests courteously and professionally reinforcing a welcoming and attentive atmosphere
- assist in explaining menu items specials and promotions when engaging with guests
- assist in taking and entering cocktails dessert and other beverage orders accurately into the POS system
- repeat orders to guests to ensure clarity and accuracy
- retrieve food and beverage items from the kitchen or bar verify accuracy and presentation and deliver promptly with appropriate accompaniments
- monitor tables for basic guest needs such as beverage refills pacing awareness and table readiness escalating concerns to the Captain as appropriate
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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