Prince Waikiki: Assistant Director of Front Office (Salary)

Prince Waikiki is a premier luxury hotel located in Honolulu, Hawaii, renowned for its exceptional service and stunning oceanfront location. As part of the vibrant Hilton portfolio, Prince Waikiki offers guests an unparalleled experience that blends contemporary Hawaiian culture with modern elegance. The hotel features sophisticated accommodations, exceptional dining venues, and state-of-the-art meeting and event spaces. With its dedication to providing world-class hospitality, Prince Waikiki attracts travelers from around the globe seeking both leisure and business experiences in the heart of Waikiki. The hotel's commitment to its employees is equally strong, offering a supportive work environment where team members can thrive and grow their careers in the dynamic hospitality industry.

The Assistant Director of Front Office at Prince Waikiki plays a critical leadership role, managing the daily operations of the Front Office department to ensure outstanding guest satisfaction and operational efficiency. This full-time salaried role, with an annual salary ranging from $72,000 to $100,000, involves overseeing multiple teams including Guest Services, Concierge, Club Lounge, Front Services, and Communications. The Assistant Director supports the Director of Front Office with administrative tasks such as scheduling, payroll, training, and organizing departmental meetings. They are also responsible for maintaining service standards set forth by executive management, managing guest complaints, and ensuring compliance with hotel policies.

This position demands a high level of hospitality expertise, financial acumen, and leadership skill to maximize room revenue and control departmental costs. The Assistant Director must be adept at handling multiple priorities simultaneously, providing coaching and discipline when necessary, and fostering a positive work environment for both employees and guests. Candidates must demonstrate proficiency in relevant hotel management software and possess strong communication abilities, including proficiency in English, with Japanese language skills highly preferred.

Prince Waikiki is dedicated to building an 'Ohana' — a family-like community within its workforce. Employees benefit from competitive salaries, comprehensive medical, dental, vision, and life insurance plans, paid vacation and sick leave, 401K retirement plans, and exclusive hotel discounts on dining, parking, and golf. The hotel values growth and development, offering extensive training and career advancement opportunities. Working at Prince Waikiki means being part of a company committed to excellence, respect, and inclusion while enjoying the beauty and culture of Hawaii. This role provides a rewarding career path for individuals passionate about hospitality and eager to contribute to a world-class guest experience.