Prep Cook/Dishwasher

Cincinnati, OH, USA|

Job Overview

Benefits

uniform provided

Performance incentives

Employee Discounts

Training and Development

flexible scheduling

Job Description

Dave's Hot Chicken is a popular fast-casual restaurant brand known for its uniquely spicy hot chicken offerings. Founded by four friends—Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan—the company began as a humble parking lot stand in East Hollywood with a simple menu centered around expertly prepared chicken. Leveraging Dave's culinary training under the esteemed Thomas Keller and Arman's savvy social media marketing, Dave's Hot Chicken quickly gained a dedicated following and wider acclaim for its flavorful, juicy, and tender chicken pieces topped with a variety of spice options, ranging from mild to extremely hot "The Reaper." The brand has since grown, expanding into brick-and-mortar locations with vibrant, street art-inspired interiors and continues to attract long lines of enthusiastic guests across the U.S. and Canada.

The Team Member position at Dave's Hot Chicken plays an essential role in delivering an exceptional dining experience to guests. This role involves working effectively in a fast-paced environment, providing quick and friendly service, preparing food items to precise standards, maintaining cleanliness and safety throughout the restaurant, and supporting teamwork among staff. Team Members are expected to embody the company's commitment to quality, guest satisfaction, and operational excellence. The job requires flexibility to work various shifts, including nights, weekends, and holidays, and demands physical stamina to stand for long periods and manage physically demanding tasks such as lifting and bending. Wearing the company uniform and adhering to its appearance standards, following food safety and cash handling policies, and actively communicating with supervisors and team members are key responsibilities.

The position is ideal for current students or individuals with a high school diploma or GED, who want to develop their customer service skills while being part of a dynamic and fast-growing restaurant brand. Team Members learn through a structured training program designed to equip them with skills and knowledge needed to excel in their roles and contribute to the restaurant's overall success. The role also demands a proactive, positive attitude with a focus on guest satisfaction, time management, and collaboration. Reliable transportation and communication means are also required to ensure consistent work attendance and coordination with the management team.

While compensation details are to be discussed, joining Dave's Hot Chicken provides an opportunity to be part of a rapidly expanding brand rooted in quality food, strong community engagement, and a vibrant work environment. By being part of this team, individuals contribute not only to serving delicious food but also to fostering the lively and inclusive culture that makes Dave's Hot Chicken stand out in the competitive restaurant scene.

Job Requirements

Current student or high school diploma/GED preferred
Must be at least 16 years old
Flexibility to work nights, weekends, holidays, opening and closing shifts
Ability to stand for long periods of time and work in a fast-paced environment
Ability to bend and stoop and lift 50 - 75 lbs comfortably
Ability to work in close quarters and around heat
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Looks at Restaurant operations from the guest's point of view
Effective communicator with teammates and the Restaurant Management Team
Excellent time management skills
Must have reliable transportation to work
Must have telephone or other reliable method of communicating with Restaurant Management Team and Teammates

Job Qualifications

Current student or high school diploma/GED preferred
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Looks at Restaurant operations from the Guest's point of view
Effective communicator with Teammates and the Restaurant Management Team
Excellent time management skills

Job Duties

Follow the steps outlined in the DHC Training Program
Abide by the rules and direction given by the Restaurant Management Team and refrain from insubordination
Communicate to their immediate supervisor when additional training guidance and practice is needed
Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
Work together with other Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure Restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
Follow all company guidelines for food and cash controls
Follow all cost control guidelines to maintain and minimize Restaurant costs and effectively use all products, supplies, and equipment facilities
Be performance-oriented and performance driven
Understand performance expectations and are aware of performance results