
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $19.00
Benefits
hourly wage
Tips
Training
Vehicle maintenance support
team environment
Job Description
H-E-B is a leading American grocery retailer renowned for its commitment to quality, customer service, and community involvement. Established in Texas, H-E-B operates hundreds of stores across the state, offering a wide range of products including fresh produce, bakery items, household essentials, and prepared foods. The company has a reputation for fostering an inclusive and supportive workplace, valuing employee growth, and delivering a superior shopping and service experience to its customers. H-E-B's dedication to innovation and customer satisfaction has positioned it as a preferred shopping destination for millions of individuals and families. With a strong emphasis on community connection and environmental responsibility, H-E-B continues to expand its services to meet the evolving needs of its customers, including seamless grocery delivery options.
The role of a Delivery Partner at H-E-B is essential for ensuring customers receive their orders efficiently and with the high-quality experience they expect from the brand. As a Delivery Partner, you will work directly alongside Curbside Partners to retrieve, load, and deliver grocery orders to customers' specified locations. This position is focused on upholding safety, accuracy, and timely delivery while maintaining professional and friendly customer interactions throughout the delivery process. Delivery Partners not only facilitate the smooth operation of the order fulfillment system but also represent the face of H-E-B in customers' homes and neighborhoods.
This part-time position offers an hourly rate guaranteed not to fall below $19.00 per hour, with the added benefit that partners can accept and retain all tips earned during deliveries, with no restrictions on the amount. The role demands a careful balance of physical activity, attention to detail, and excellent driving skills to navigate various delivery routes while preserving the condition and quality of products. Delivery Partners must comply with all traffic and safety laws and company policies, maintain the cleanliness and upkeep of their delivery vehicles, and participate in mandatory training programs to uphold the excellence expected by H-E-B.
Working conditions for this role include exposure to varying weather conditions, necessitating flexibility and readiness to work in both indoor and outdoor environments. The position requires physical capability to lift up to 55 pounds regularly and involves loading and unloading deliveries efficiently. This job is ideal for individuals who thrive in team settings but can also demonstrate independence and reliability while working without direct supervision. Attention to detail, adherence to safety protocols, and the ability to utilize multiple iPhone applications for GPS navigation, messaging, and support are key to success in this role. Overall, the Delivery Partner position is a vital part of the H-E-B delivery operation, contributing to the brand’s commitment to outstanding customer service and community engagement.
The role of a Delivery Partner at H-E-B is essential for ensuring customers receive their orders efficiently and with the high-quality experience they expect from the brand. As a Delivery Partner, you will work directly alongside Curbside Partners to retrieve, load, and deliver grocery orders to customers' specified locations. This position is focused on upholding safety, accuracy, and timely delivery while maintaining professional and friendly customer interactions throughout the delivery process. Delivery Partners not only facilitate the smooth operation of the order fulfillment system but also represent the face of H-E-B in customers' homes and neighborhoods.
This part-time position offers an hourly rate guaranteed not to fall below $19.00 per hour, with the added benefit that partners can accept and retain all tips earned during deliveries, with no restrictions on the amount. The role demands a careful balance of physical activity, attention to detail, and excellent driving skills to navigate various delivery routes while preserving the condition and quality of products. Delivery Partners must comply with all traffic and safety laws and company policies, maintain the cleanliness and upkeep of their delivery vehicles, and participate in mandatory training programs to uphold the excellence expected by H-E-B.
Working conditions for this role include exposure to varying weather conditions, necessitating flexibility and readiness to work in both indoor and outdoor environments. The position requires physical capability to lift up to 55 pounds regularly and involves loading and unloading deliveries efficiently. This job is ideal for individuals who thrive in team settings but can also demonstrate independence and reliability while working without direct supervision. Attention to detail, adherence to safety protocols, and the ability to utilize multiple iPhone applications for GPS navigation, messaging, and support are key to success in this role. Overall, the Delivery Partner position is a vital part of the H-E-B delivery operation, contributing to the brand’s commitment to outstanding customer service and community engagement.
Job Requirements
- HS diploma or GED or equivalent
- valid U.S. driver's license for 3+ years
- valid Class C Texas driver's license
- excellent driving record
- no moving violations or preventable accidents in the past 3 years
- no DWI, DUI, or related convictions
- no felony convictions
- no suspended or revoked driver licenses, permits, or privileges in any state or county
- advanced customer service skills
- ability to navigate multiple iPhone applications including GPS and messaging
- ability to meet company and regulatory driving record requirements
- ability to work as part of a team
- ability to work without direct supervision
- willingness to work in varying indoor or outdoor conditions
- attention to detail
- pass a drug screen, background and Motor Vehicle Records check
- successfully complete H-E-B’s driver training program
- regularly lift up to 55 lbs
Job Qualifications
- Excellent driving record
- no moving violations or preventable accidents in the past 3 years
- no DWI, DUI, or related convictions
- no felony convictions
- no suspended or revoked driver licenses, permits, or privileges in any state or county
- advanced customer service skills
- ability to navigate multiple iPhone applications including GPS and messaging
- ability to meet company and regulatory driving record requirements
- ability to work as part of a team
- ability to work without direct supervision
- willingness to work in varying indoor or outdoor conditions
- attention to detail
- HS diploma or GED or equivalent
- valid U.S. driver's license for 3+ years
- valid Class C Texas driver's license (no CDL required)
- pass a drug screen, background and Motor Vehicle Records check
- successfully complete H-E-B’s driver training program
- regularly lift up to 55 lbs
Job Duties
- Helps retrieve orders from curbside
- loads product in delivery vehicle
- preserves condition during pickup and delivery
- engages with customer prior to, during, and after delivery for an exceptional customer experience
- delivers customer orders to specified location accurately, safely, and on time
- unloads customer orders from delivery vehicle
- obtains customer signature for order
- may assist with getting order inside
- complies with all traffic and safety laws and H-E-B policies
- maintains cleanliness of vehicle
- reports maintenance problems
- may perform other duties and attend meetings as assigned
Job Criteria
Experience
No experience required
Job Location
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