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Practice Support Assistant (Clinic Receptionist) - Full Time, 40 hours per week - Bronson Family ...
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $18.25
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career development opportunities
Employee assistance program
Job Description
Bronson Healthcare Group is a leading healthcare provider committed to delivering high-quality medical services and compassionate care across its network of hospitals, clinics, and specialized facilities. As a renowned healthcare organization headquartered in Michigan, Bronson stands out for its unwavering dedication to patient-centered care, advanced medical technologies, and a collaborative work environment. Bronson's mission is to improve people's lives through outstanding service, medical excellence, and fostering a culture of respect and teamwork.
The Practice Support Assistant (Clinic Receptionist) position at Bronson Family Medicine - S. Bailey Ave, South Haven, MI, is a full-time role that is vital to the smo... Show More
The Practice Support Assistant (Clinic Receptionist) position at Bronson Family Medicine - S. Bailey Ave, South Haven, MI, is a full-time role that is vital to the smo... Show More
Job Requirements
- High school diploma or general education degree (GED)
- 3-6 months related experience
- keyboarding and computer skills
- ability to file accurately
- professional communication skills
- excellent customer service skills
- previous experience with hospital-based computer programs preferred
- proficiency in organizing, alphabetizing, and prioritizing tasks
- excellent math skills
- ability to use basic office equipment
- ability to maintain confidentiality of medical information
- excellent verbal and written communication skills
- ability to maintain positive customer service
- ability to work collaboratively with office staff
- ability to maintain highest level of confidentiality
- capacity to handle mental and visual fatigue from CRT work
- physical ability for walking, standing, stooping, bending, sitting, and light lifting
- ability to register patients and confirm demographic and insurance information
- experience with electronic insurance verification system
- ability to collect payments and enter charges
- skills in scheduling according to provider preferences
- ability to maintain patient medical records and confidentiality
- ability to perform office duties such as mail distribution, copying, filing, faxing, and ordering supplies
- ability to compose and proofread correspondence and reports
- commitment to a clean and safe work environment
- ability to manage special projects
- ability to perform additional assignments as directed
- ability to maintain unsupervised access to medication rooms for stocking supplies
Job Qualifications
- High school diploma or GED
- 3-6 months related experience in medical or office setting
- prior experience with medical insurance preferred
- keyboarding and computer skills including familiarity with practice management software
- excellent communication and customer service skills
- ability to organize and prioritize tasks
- proficiency in basic math
- knowledge of confidentiality policies
- ability to work effectively in a team environment
- adherence to hospital safety and infection control procedures
Job Duties
- Answer phones and direct calls
- greet patients and perform check-in procedures
- schedule and coordinate patient appointments, tests, and referrals
- maintain patient medical records and ensure confidentiality
- enter charges and payments into practice management system
- determine patient copayments and collect payments
- perform clerical duties such as sorting mail, filing, and ordering supplies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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