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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,000.00 - $60,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
403(b) plan
Paid Time Off
Employee Discounts
Professional development opportunities
Job Description
Greenwich House is a venerable nonprofit organization based in New York City, with a rich history dating back to 1902 when it was founded as a settlement house to support the city's growing immigrant population. Over more than a century, Greenwich House has evolved into a dynamic community-focused institution whose mission is to empower individuals and communities through a wide range of transformative programs. These encompass health services, human services, education, and arts initiatives, serving thousands of New Yorkers each year. Greenwich House is deeply committed to equity, compassion, and fostering wellness and creativity in the diverse populations it serves.... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience as a porter, janitor, or custodial staff
- Supervisory or lead experience preferred
- Strong organizational, scheduling, and coordination skills
- Ability to manage staff coverage and last-minute operational needs
- Willingness to work flexible hours and cover shifts personally
- Strong communication and problem-solving skills
- Knowledge of custodial best practices and safety protocols
- Physical ability to stand, walk, bend, and lift up to 50 pounds
Job Qualifications
- High school diploma or equivalent
- Prior experience as a porter, janitor, or custodial staff
- Supervisory or lead experience preferred, especially in nonprofit or program-based settings
- Strong organizational, scheduling, and coordination skills
- Proven ability to manage staff coverage and operational needs efficiently
- Excellent communication and problem-solving skills
- Knowledge of custodial best practices, safety protocols, and cleaning equipment
- Physical ability to stand, walk, bend, and lift up to 50 pounds
Job Duties
- Supervise, train, and support porter staff in accordance with nonprofit policies, service standards, and safety procedures
- Assign daily work tasks and monitor quality, timeliness, and completion
- Conduct daily walkthroughs of assigned buildings to ensure cleaning is performed properly and aligns with program needs
- Identify deficiencies during walkthroughs, address issues immediately, and provide corrective guidance
- Maintain a clean, safe, and respectful environment for clients, staff, volunteers, funders, and visitors
- Develop, manage, and adjust porter schedules to support nonprofit programs, events, and building usage
- Ensure shifts are fully staffed including early mornings, evenings, weekends, and holidays
- Arrange coverage for absences and maintain attendance records
- Cover open shifts when coverage cannot be secured
- Track attendance issues and communicate recurring concerns
- Maintain regular inspections to ensure cleanliness, safety, and compliance standards
- Coordinate supply needs and order custodial materials with operations leadership
- Monitor inventory levels and report shortages
- Ensure proper use and storage of cleaning tools and supplies
- Plan and coordinate deep-cleaning and special cleaning projects to minimize disruption
- Collaborate with program staff and leadership to align cleaning priorities
- Respond promptly to urgent facility issues and emergencies
- Serve as primary contact for porter-related issues during shifts
- Model professionalism, respect, and consistency in all interactions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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