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Porter - Convention & Banquets - The Cosmopolitan

Job Overview

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Compensation

Hourly
Exact $27.04
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Benefits

wellness incentive programs
Company Discounts
Free Meals
Free parking
health benefits
Income protection benefits
Professional Development

Job Description

MGM Resorts International is a world-renowned leader in the hospitality and entertainment industry, headquartered in Las Vegas, Nevada. Known for its iconic properties and extraordinary entertainment offerings, MGM Resorts creates an environment where guests experience the pinnacle of resort living. Their portfolio includes luxurious hotels, vibrant casinos, fine dining, and spectacular shows, all designed to provide memorable and unique experiences. At MGM Resorts, the commitment to excellence is reflected in its culture, which emphasizes diversity, inclusion, and team collaboration. The company's dedication to both its guests and its employees creates a dynamic and rewarding workplace.

The Cosmopolitan, a key property in MGM Resorts International’s portfolio, is a luxury resort and casino that combines chic design with vibrant nightlife and top-tier entertainment. It serves as the backdrop for countless events, conferences, and conventions that require meticulous planning and execution. As part of this elite hospitality team, the role of Convention Porter is critical to ensuring that every meeting and event space is set up flawlessly and maintained throughout the duration of events.

The Convention Porter at The Cosmopolitan plays a vital role in transforming meeting rooms and event spaces to meet the unique needs of diverse groups. This position offers daily opportunities to engage with guests, providing exceptional service that contributes to their overall experience and satisfaction. The starting hourly rate for this role is $27.04, reflecting the company’s commitment to competitive compensation. Employment is typically part of a team that works varied shifts, including weekends and holidays, which offers flexibility and exposure to a fast-paced, vibrant environment.

In this role, the Convention Porter is responsible for setting up, maintaining, and breaking down meeting and banquet rooms. This includes arranging tables, chairs, staging, dance floors, podiums, and specialty equipment according to specific group requirements while adhering to departmental standards. Attention to detail and a commitment to cleanliness are essential, as public areas and storage spaces must be kept orderly and stocked with requested materials. The Convention Porter ensures all safety and security guidelines are followed, contributing to a safe and smooth operation.

Beyond physical setup, the role requires a welcoming and service-oriented mindset. The Convention Porter’s interaction with guests is an opportunity to create lasting impressions by understanding guests' unique stories and needs. This role is ideal for individuals who enjoy working as part of a cohesive team and thrive in a hospitality environment where every detail counts. Experience in the hospitality industry or similar resort setting is preferred, but the company values enthusiasm and a desire to learn.

MGM Resorts International not only provides a competitive salary but also offers a comprehensive benefits package. Employees enjoy wellness incentive programs designed to promote physical and mental health, free meals in the employee dining room, free parking, and access to numerous discounts on hotels, retail, travel, and entertainment both within and outside the company. Opportunities for professional growth, development programs, and volunteer initiatives demonstrate MGM's commitment to employee well-being and career advancement.

If you are looking to be part of an industry-leading team where your work directly contributes to memorable guest experiences and if you thrive in a dynamic, fast-paced environment, the Convention Porter position at The Cosmopolitan offers a rewarding career path. Join MGM Resorts International and bring your enthusiasm and dedication to a venue where the show truly never stops.

Job Requirements

  • Must be 21 years of age or older
  • Ability to work varied shifts including weekends and holidays
  • Prior experience in hospitality or related field preferred
  • Physical ability to perform duties including lifting and standing for extended periods
  • Must maintain cleanliness and adhere to safety and security guidelines
  • Reliable and punctual
  • Strong team player with a guest-focused attitude

Job Qualifications

  • High school diploma or equivalent
  • Experience in the hospitality industry preferred
  • Experience in a resort or casino setting preferred
  • Ability to work varied shifts including weekends and holidays
  • Strong attention to detail and organizational skills
  • Excellent communication and guest service skills
  • Ability to lift and move heavy equipment safely

Job Duties

  • Maintain and clean meeting rooms and event spaces before, during, and after events in accordance with departmental procedures
  • Ensure public areas are kept clean and organized and remove unnecessary items from service areas
  • Stock and organize any necessary carts with designated materials and equipment, transporting them to the assigned function area
  • Inspect set rooms for cleanliness and agreement to group requirements
  • Refresh meeting rooms when needed or requested according to department standards
  • Maintain linen inventory and stock in storage areas
  • Set up rooms and banquet function areas with designated tables, chairs, staging, dance floor, podiums, stanchions, easels, and other equipment as specified by group requirements and departmental standards

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