
Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Training opportunities
team environment
employee recognition programs
Job Description
This job opening is for a Porter position at a property management company that focuses on maintaining residential apartment communities. The company emphasizes a culture of exceptional customer service, teamwork, and an emphasis on maintaining the cleanliness and appeal of its properties for residents and prospective tenants. With a work environment that includes both indoor and outdoor settings, this full-time, non-exempt role is essential in ensuring that common areas, apartments, and the surrounding property are kept in excellent condition, supporting a positive living experience for all residents. The hourly compensation structure includes eligibility for benefits, highlighting the company's commitment to employee welfare and job satisfaction.
The role of the Porter involves performing various duties to maintain the property’s aesthetic and functional integrity. This includes the upkeep of common areas such as the clubhouse, office spaces, and model apartments, as well as outdoor areas including landscaping and trash management. The Porter is responsible for ensuring that these areas meet high standards of cleanliness and safety prior to new resident move-in, which is critical to resident satisfaction. Physical labor is a significant component of the job, requiring stamina and strength to handle tasks such as lifting, walking, and standing for extended periods. Attention to detail is paramount, as the Porter also identifies maintenance issues like torn linoleum or window repairs and communicates these to supervisors to ensure timely resolutions.
This role is well suited for individuals who enjoy hands-on work, have a proactive approach to property upkeep, and thrive in a customer-focused environment. The position requires familiarity with using hand and power tools and necessitates a high school diploma or equivalent educational background. The company values employees who embody their core values and culture daily, showing positive attitudes, enthusiasm, and energy in their work. Training and continuing education are supported through mandatory in-service sessions and training platforms like Cardinal U, fostering professional growth and keeping employees up to date with best practices and company policies.
Overall, this Porter position offers a rewarding opportunity to contribute to the quality and appearance of residential living spaces while being part of a company that prioritizes comprehensive employee support through benefits and a strong focus on community culture.
The role of the Porter involves performing various duties to maintain the property’s aesthetic and functional integrity. This includes the upkeep of common areas such as the clubhouse, office spaces, and model apartments, as well as outdoor areas including landscaping and trash management. The Porter is responsible for ensuring that these areas meet high standards of cleanliness and safety prior to new resident move-in, which is critical to resident satisfaction. Physical labor is a significant component of the job, requiring stamina and strength to handle tasks such as lifting, walking, and standing for extended periods. Attention to detail is paramount, as the Porter also identifies maintenance issues like torn linoleum or window repairs and communicates these to supervisors to ensure timely resolutions.
This role is well suited for individuals who enjoy hands-on work, have a proactive approach to property upkeep, and thrive in a customer-focused environment. The position requires familiarity with using hand and power tools and necessitates a high school diploma or equivalent educational background. The company values employees who embody their core values and culture daily, showing positive attitudes, enthusiasm, and energy in their work. Training and continuing education are supported through mandatory in-service sessions and training platforms like Cardinal U, fostering professional growth and keeping employees up to date with best practices and company policies.
Overall, this Porter position offers a rewarding opportunity to contribute to the quality and appearance of residential living spaces while being part of a company that prioritizes comprehensive employee support through benefits and a strong focus on community culture.
Job Requirements
- Must be able to lift 50 lbs
- must be able to stand, walk, and complete physical labor for up to eight hours per day
- reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- ability to organize and manage multiple priorities
- ability to use hand and power tools
- ability to communicate and comprehend in English
- high school diploma or equivalent
Job Qualifications
- Ability to organize and manage multiple priorities
- positive attitude, enthusiasm and energy while providing exceptional customer service
- ability to use hand and power tools
- ability to communicate and comprehend in English
- high school diploma or equivalent
- ability to embody the Cardinal Culture and Cardinal Core Values every day
Job Duties
- Consistently demonstrate exemplary principles of customer service and teamwork
- maintain a safe, tidy and sanitary clubhouse, office, model, and all other common areas
- ensure that the property is free of trash, debris and animal waste
- ensure the cleanliness of the dumpster areas and necessary preparation for trash pick-up
- ensure that the grass and landscaping are well maintained, including the watering of flowers
- ensure the best possible appearance of each apartment prior to new resident move-in
- advise supervisor of items needing additional attention in the apartment
- provide assistance with apartment turnovers as directed
- communicate with the Property Manager or Service Manager regarding any problems with maintenance or curb appeal that requires further attention
- respond appropriately to emergencies, according to policies and procedures
- participate in and attend all required in-service training sessions
- ensure understanding and compliance with all policies and procedures
- contribute to resident satisfaction by ensuring that customer’s expectations are met or exceeded
- participates in Cardinal U training as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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