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Popeyes General Manager

Job Overview

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Compensation

Hourly
Range $19.00 - $21.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Training and Development

Job Description

This job opening is for the position of General Manager at a well-established fast-food restaurant known for delivering high-quality food and excellent customer service. The establishment prides itself on creating memorable guest experiences and fostering a positive and productive work environment for its employees. As a key leader within the restaurant, the General Manager plays a crucial role in balancing servant leadership with operational excellence, ensuring both team satisfaction and financial success. This role offers the opportunity to work in a dynamic, fast-paced setting where leadership, team development, and customer engagement are paramount.

The General Manager is responsible for creating an engaging and motivating atmosphere for the restaurant team, focusing on recruiting, training, and developing leaders who can consistently deliver exceptional guest experiences. This position requires the ability to lead by example, showing compassion and support for team members while driving performance to achieve outstanding results. The General Manager is accountable for managing all aspects of restaurant operations, including financial management, maintaining operational standards, ensuring food safety and sanitation compliance, and handling administrative duties.

This leadership role involves regular interactions with staff through one-on-one meetings and performance discussions, fostering a culture of continuous improvement and positivity. It also includes serving as the face of the restaurant in the community, building relationships to promote business growth and local engagement. The General Manager oversees scheduling and inventory management, analyzes sales and labor data, and implements action plans to meet operational targets.

Working as a General Manager requires excellent communication skills, strong organizational abilities, and a commitment to maintaining high standards of quality, cleanliness, and customer service. The candidate must be adaptable and capable of handling multiple responsibilities simultaneously while maintaining focus on both employee and guest satisfaction. Physical demands include the ability to lift up to 50 pounds and stand for extended periods, requiring a good level of fitness and stamina.

This position is ideal for experienced restaurant managers seeking to lead a successful team and make a significant impact on the overall performance of the establishment. The role demands a high school diploma or equivalent, with at least three years of general restaurant management experience. Reliable transportation and availability to work various shifts, including weekends and holidays, are also essential. The General Manager is expected to utilize company computer systems effectively and maintain accurate financial and operational records, helping to drive the restaurant's continued success and reputation for excellence.

Job Requirements

  • Must have high school diploma or equivalent
  • minimum of 3 years general restaurant management experience
  • excellent people leadership and guest service skills
  • ability to work in a fast-paced environment
  • ability to communicate effectively with guests, team members and above restaurant leaders
  • ability to resolve issues in compliance with company standards
  • available to work all shifts, weekends and holidays
  • reliable transportation and valid driver's license
  • effective planner and organizer
  • excellent recruiter and trainer
  • ability to lead a team to achievement of financial budgets
  • ability to maintain accurate accounting and administrative records
  • ability to effectively utilize company computer, email and restaurant software

Job Qualifications

  • High school diploma or equivalent
  • minimum of 3 years general restaurant management experience
  • excellent people leadership and guest service skills
  • effective communication with guests, team members, and above restaurant leaders
  • ability to resolve issues per company standards
  • reliable transportation and valid driver's license
  • effective planning and organizational skills
  • excellent recruitment and training abilities
  • ability to achieve financial budgets
  • ability to maintain accurate accounting and administrative records
  • proficiency in company computer, email, and restaurant software

Job Duties

  • Develop servant leaders by showing compassion and care
  • engage team in regular one-on-one meetings and performance discussions
  • create a positive environment and set the team up for success
  • lead, coach, and motivate managers, leaders, and team
  • recruit and develop outstanding talent
  • create memorable guest experiences as a role model
  • set clear expectations and create an enjoyable work environment
  • solve and celebrate guest feedback
  • observe operations from the guest perspective and coach accordingly
  • represent the restaurant in the community and participate in local events
  • build community relationships to drive business
  • lead and implement promotions and product launches
  • ensure team executes and measures impact of promotions
  • develop accurate sales forecasts and create effective schedules
  • monitor financial and operational results
  • review inventory efficiencies and create accurate orders
  • control food and paper inventory with daily and weekly counts
  • implement operations and financial action plans
  • analyze sales and labor results
  • maintain quality, cleanliness, sanitation, and service standards
  • maintain accurate daily accounting and administrative records
  • monitor and maintain compliance with health, safety, cleanliness, security and fire policies
  • identify problems and seek repair support for equipment

Job Criteria

Experience

Mid Level (3-7 years)


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