Pool Restaurant & Bar General Manager

Westlake Village, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $90,000.00 - $100,000.00

Work Schedule

Standard Hours

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Company match 401K

Complimentary stays

Complimentary Meals

Employee assistance program

Wellbeing investment

Life insurance

complimentary parking

training programs

Tuition Reimbursement

growth opportunities

Job Description

Four Seasons Westlake Village is a premier luxury hotel located in the scenic foothills of the Santa Monica Mountains in Southern California. Nestled between the iconic sunny beaches of Malibu and the renowned vineyards of Santa Barbara, this resort offers an exquisite blend of natural beauty and refined comfort. It embodies California's spirit of wellbeing and leisure, catering to families and individuals seeking a rejuvenating escape. The hotel is distinguished by the presence of the Center for Health & Wellbeing, a luxury destination devoted to wellness, inviting guests to redefine what it means to reinvigorate both body and mind. This thriving resort accentuates relaxation with a commitment to exceptional service, luxury, and genuine hospitality, making it a coveted destination for travelers and locals alike.

Four Seasons International is globally recognized for its dedication to delivering unparalleled luxury experiences, powered by a culture that emphasizes the growth and welfare of its team members. The company prides itself on fostering a culture where colleagues support one another, continuously seek improvement, and treat everyone with respect and kindness. At Four Seasons, employees are not just team members but an essential part of creating meaningful and memorable experiences for guests, residents, and partners alike. The ethos of the company focuses deeply on the authentic connection between people and the world around them, ensuring every visit leaves a lasting impression.

The position of Pool Restaurant & Bar General Manager at Four Seasons Westlake Village is a crucial leadership role responsible for overseeing every facet of the luxurious pool and poolside dining experience. This full-time opportunity offers a salary range of $90,000 to $100,000 annually, reflecting the high level of expertise and commitment required. The General Manager ensures that all guest services meet the highest standards of excellence while maintaining operational efficiency and strong financial performance. Central to the role is the leadership and development of a high-performing team dedicated to upholding Four Seasons' renowned standards. Collaboration is key; the General Manager works closely with Food & Beverage, Culinary, Recreation, and Resort leadership teams to design and implement exceptional experiences that embody luxury, wellness, and hospitality.

This role demands a dynamic individual capable of strategic planning, budgeting, and effective operational management. The General Manager is charged with maintaining quality control over ingredients, amenities, and preparation methods to provide guests an attentive and distinctive dining experience. The role requires a visible leadership style, engaging with regular guests and fostering new relationships to enhance the overall guest experience. Further responsibilities include labor and expense control, creative revenue generation, menu and wine list development in collaboration with culinary experts, and ensuring smooth interdepartmental coordination. Adherence to Four Seasons' work rules and standards of conduct is fundamental, alongside a commitment to professional and harmonious teamwork. This position offers a unique chance to be part of an esteemed resort that distinguishes itself through both its wellness focus and luxury hospitality, providing a rewarding career for those passionate about delivering impeccable guest service and operational excellence.

Job Requirements

College degree preferably specializing in hotel/restaurant management or equivalent experience
Three to five years previous experience in multiple food & beverage department head positions
Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
Requires ability to operate computer equipment and other food & beverage computer systems
Requires reading, writing and oral proficiency in the English language
Successful candidate must possess legal work authorization in the United States

Job Qualifications

College degree preferably specializing in hotel/restaurant management or equivalent experience
Three to five years previous experience in multiple food & beverage department head positions
Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
Working knowledge is generally learned on-the-job
Requires ability to operate computer equipment and other food & beverage computer systems
Requires reading, writing and oral proficiency in the English language
Successful candidate must possess legal work authorization in the United States

Job Duties

Select, train, evaluate, lead, motivate, coach, and discipline employees and managers in the hotel’s restaurants and lounges to ensure that established cultural and core standards are met
long-range strategic planning for outlet operation
Ensure quality of amenities, ingredients, and preparation methods, as well as restock and organize all products and equipment to an attentive and distinctive experience in Recreation
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit
The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons
The ability to work closely with the (Assistant) Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menus and wine list while ensuring excellent product quality at a fair price
Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Work harmoniously and professionally with co-workers and supervisors