Pool Concierge

Stratton Amenities is a renowned hospitality company known for managing and enhancing luxury residential communities and their amenities in the Dallas area. The company prides itself on creating exceptional living experiences by seamlessly blending top-tier customer service with well-maintained outdoor and indoor community spaces. Stratton Amenities values professionalism, efficiency, and a welcoming spirit, which altogether foster a warm and inclusive atmosphere for residents and guests alike. Operating within a competitive and vibrant market, Stratton Amenities emphasizes diversity and inclusion as fundamental values, ensuring all team members and the community feel respected and connected. They are currently seeking energetic, friendly, and professional individuals to join their team as Pool Concierges, a vital role dedicated to enhancing the resident and guest experience at their outdoor pool and amenity areas.

The Pool Concierge at Stratton Amenities plays a critical role in managing the safety and enjoyment of the community pool and amenities. This position is perfect for individuals passionate about hospitality and guest services, looking for opportunities to contribute to a positive environment. The Pool Concierge is responsible for ensuring that only authorized residents and guests access the pool, maintaining high standards of safety, cleanliness, and rule enforcement. This role demands a hardworking and proactive individual capable of standing or moving continuously while working outdoors, often in temperatures exceeding 90 degrees Fahrenheit. The position offers both part-time and full-time shifts, providing flexibility to suit various schedules. Competitive pay is offered, along with exciting rewards based on performance and accomplishments.

Day-to-day responsibilities include greeting residents and guests with a warm and welcoming attitude, managing pool access and crowd control, enforcing pool policies, maintaining cleanliness of the pool area, and performing thorough opening and closing procedures. The ideal candidate must demonstrate excellent communication and problem-solving skills, be organized, motivated, and maintain a neat appearance. Physical endurance and the ability to lift or move objects up to 50 pounds are necessary for effectively performing job duties. Additionally, the Pool Concierge must be able to respond quickly and genuinely to residents and guests, showing excellent interpersonal skills and a strong commitment to safety and professionalism.

Stratton Amenities encourages candidates with a minimum of two years' experience in hospitality, guest services, or customer service, preferably in busy or luxury environments. A high school diploma or equivalent is required, with additional hospitality or customer service training considered a plus. Dependable transportation is also a must. This position involves working flexible hours, including nights, weekends, and holidays, making it suitable for individuals seeking a role that offers both responsibility and varied work schedules. Overall, the Pool Concierge role at Stratton Amenities is an excellent opportunity to contribute to a community-focused company while developing valuable skills in hospitality and customer relations.