Pool Bar 3 - Server

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development

Job Description

Pacific Hospitality Group is a dynamic and family-focused hospitality company that stands out through its owner/operator business model. This approach enables the company to create unique value for both investors and team members by focusing on long-term holds and sustainable growth. Rooted in strong core values including integrity, compliance, value creation, and principled entrepreneurship, Pacific Hospitality Group aims to enrich the lives of its guests and communities by offering memorable experiences that are guided by a customer-centric mindset and a commitment to giving back. This dedication to quality service and community engagement underscores its vision to honor God in all its endeavors, reflecting a culture grounded in respect, humility, knowledge, and fulfillment.

Pacific Hospitality Group operates in the hospitality industry, primarily managing resorts and related service settings where guest satisfaction is paramount. Its work environment fosters a culture of continuous learning and professional growth, offering employees a chance to thrive in a collaborative setting that values change and innovation. The company’s strategic focus on long-term value creation ensures stability and growth, making it a desirable place to build a career.

The role available is for a Pool Server, a key position responsible for delivering exceptional and attentive food and beverage service in an outdoor poolside environment. This position requires a personable and proactive individual who can enhance the guest experience by providing prompt, friendly service while ensuring all safety and cleanliness standards are met. The Pool Server is tasked with taking accurate orders, offering recommendations, and managing cash transactions efficiently, all while maintaining a safe and welcoming pool area.

Positioned within a fast-paced outdoor setting, the Pool Server must balance operational duties such as setting up poolside service stations and maintaining cleanliness with the interpersonal skills needed to engage guests effectively. The role demands the ability to multitask, remain organized, and support team efforts in a high-energy environment. The hourly wage for this position is $16.90, reflecting the company's commitment to providing competitive compensation. Additionally, this role offers opportunities to develop skills in customer service, sales, and hospitality operations within a supportive and respectful work culture.

Working as a Pool Server at Pacific Hospitality Group means embracing a workplace that upholds safety, quality service, and guest satisfaction as top priorities. It requires adherence to food safety regulations and responsible alcohol service policies, ensuring an environment that is enjoyable and secure for all patrons. Ideal candidates will be flexible, willing to work weekends and holidays, and capable of working outdoors under various weather conditions. This is an excellent opportunity for individuals seeking to advance their hospitality careers in a company dedicated to long-term growth and employee development.

Job Requirements

  • must be at least 18 years of age
  • tips certification or ability to obtain upon hire
  • valid food handler’s card or ability to obtain within 30 days
  • ability to work flexible schedules, including weekends and holidays
  • ability to work outdoors for extended periods in varying weather conditions

Job Qualifications

  • minimum 1 year of food service experience
  • resort or outdoor dining experience preferred
  • basic knowledge of food, beverages, and service standards
  • general knowledge of cocktails, beer, wine, and non-alcoholic beverages
  • strong communication and interpersonal skills with a guest-focused mindset
  • ability to multitask and remain organized in a fast-paced, outdoor environment
  • professional appearance and positive attitude

Job Duties

  • provide prompt, friendly, and attentive service to guests in pool and lounge areas
  • present menus and offer recommendations on food, cocktails, and refreshing beverages
  • accurately take and enter orders, including special requests and dietary needs
  • deliver food and beverages safely and efficiently throughout the pool area
  • monitor guest needs proactively, checking in regularly while respecting guest privacy
  • clear, clean, and reset lounge areas, tables, and cabanas as needed
  • promote and upsell food, cocktails, and specialty beverages to enhance the poolside experience and maximize revenue
  • process payments accurately using POS systems, including cashless and room charge transactions
  • close out guest checks and ensure accuracy of all transactions
  • set up pool service stations with linens, glassware, utensils, condiments, and supplies
  • maintain cleanliness of service areas, including removing trash and used items promptly
  • ensure all stations are stocked with necessary items throughout the shift
  • follow all food safety, sanitation, and health department regulations
  • adhere to responsible alcohol service standards
  • do not serve minors or intoxicated guests
  • follow all safety policies, including wearing slip-resistant footwear and using proper PPE
  • maintain awareness of pool safety and report any unsafe conditions or incidents immediately
  • exercise caution when navigating wet surfaces and crowded pool areas
  • maintain reliable and punctual attendance, including availability for weekends, holidays, and peak pool season
  • complete assigned side work before, during, and after shifts
  • maintain a professional and upbeat demeanor in a high-energy, outdoor setting
  • respond to guest concerns promptly
  • escalate issues when necessary
  • report safety concerns, maintenance needs, or unusual incidents to management
  • support team members and assist with additional duties as needed

Job Criteria

Experience

Entry Level (1-2 years)


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