PM Room Attendant

Montgomery, AL, USA|Onsite

Job Overview

Employment Type

Part-time

Benefits

competitive salary

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

401k with employer match

Paid Time Off

Uniforms Provided

team member hotel discount program

Job Description

Ascent Hospitality is a prominent hotel management company with an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions. Despite its significant presence in the hospitality industry, Ascent Hospitality places a strong emphasis on people rather than just numbers, making its team culture a core foundation of its success. The company fosters an environment where both team members and guests experience memorable interactions, underscoring a philosophy that prioritizes service excellence, collaboration, and community. With its commitment to creating a unified and motivated workforce, Ascent Hospitality continually seeks individuals who are team players, passionate about service, and adaptive to change and challenges. This approach has positioned Ascent Hospitality not only as a leader in hotel management but also as an employer that values personal growth and customer satisfaction equally.

The Room Attendant position at Ascent Hospitality is a crucial role dedicated to maintaining the highest standards of cleanliness and order throughout the hotel. This position is responsible for cleaning guest rooms, ensuring that common areas such as hallways and restrooms are maintained to the highest levels of hygiene and cleanliness, and assisting in the overall upkeep of the hotel property. The role is multifaceted and requires attention to detail, efficiency, and a customer-centered approach. Room Attendants at Ascent Hospitality are not only responsible for routine cleaning tasks such as making beds, dusting, vacuuming, and sanitizing bathrooms but also play a significant role in guest experience by greeting guests warmly and responding promptly to their needs.

In this role, Room Attendants are required to perform various duties including sorting linens, replenishing supplies, cleaning public areas, and reporting any maintenance issues. They also ensure that rooms meet quality standards through thorough inspections and adherence to the hotel’s cleanliness protocols. The position demands physical stamina as attendants are expected to lift and move objects, stand for extended periods, and carry out repetitive motions with care and professionalism. Furthermore, friendly communication skills are essential as attendants interact with guests, addressing their needs and providing local information when required.

Ascent Hospitality offers competitive salaries and a comprehensive benefits package to Room Attendants, including health, dental, vision, and life insurance options, a 401k plan with employer match, paid time off, uniforms for most positions, and team member hotel discount programs. The company values professional development and provides training to enhance skills and career growth. This role is an excellent opportunity for individuals who are energetic, team-oriented, and committed to providing exceptional guest service in a fast-paced, dynamic hotel environment. Joining Ascent Hospitality in this capacity means becoming a vital part of a respected company known for hospitality excellence and a positive workplace culture.

Job Requirements

High school education or equivalent preferred
four to six months of housekeeping experience or training preferred but not required
ability to understand, read, write and speak basic English
excellent customer service skills
ability to work flexible shifts
ability to work as part of a team
ability to follow instructions
ability to comply with standardized procedures

Job Qualifications

High school education or equivalent preferred
four to six months of housekeeping experience or training preferred but not required
ability to understand, read, write and speak basic English
excellent customer service skills
ability to work as part of a team
strong communication skills
ability to follow instructions and comply with standardized procedures
flexible with work shifts

Job Duties

Sorts, counts, folds, marks, or carries linens
cleans multiple rooms daily including changing linens, making beds, dusting, cleaning bathrooms, vacuuming, polishing furniture and fixtures
replenishes supplies such as drinking glasses and writing supplies
cleans corridors and stairways
sweeps and scrubs bathroom floors
cleans rugs, carpets, upholstered furniture, and draperies
dusts furniture
washes walls, woodwork, windows, door panels, and sills
empties wastebaskets and cleans ashtrays
transports trash and waste to disposal area
replenishes bathroom supplies
replaces light bulbs
scrubs bathroom vanity, toilet, mirrors, walls and bathroom fan
completes quality check on television, telephone, AC, and smoke detectors
removes items left behind and follows proper hotel procedure
reports maintenance problems to maintenance department
assumes responsibility for careful use of supplies and equipment
wears proper uniform at all times
achieves a score of 90% or higher on room inspections
greets each guest pleasantly
knows in-house and local product information
organizes and stocks cart timely
maintains cleanliness in commercial areas
responds promptly to housekeeping supply needs
uses guest names when entering occupied rooms
checks vacant rooms daily
keeps supply room clean and organized
assists co-workers when needed