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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
On-the-job training
Job Description
Aloft Hotels is a vibrant and innovative hotel brand under the Marriott International umbrella, known for its modern design, energetic atmosphere, and exceptional guest experiences. With locations around the world, Aloft is dedicated to providing travelers with a fresh, tech-forward hospitality environment. The brand appeals to both business and leisure travelers seeking a contemporary stay with lively social spaces and thoughtful amenities. Aloft Hotels emphasize dynamic teamwork and guest engagement to create memorable visits that inspire loyalty and return business.
The Operations Supervisor role at Aloft Hotels is a pivotal position dedicated to supporting the daily hotel operation... Show More
The Operations Supervisor role at Aloft Hotels is a pivotal position dedicated to supporting the daily hotel operation... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in hospitality or hotel operations
- excellent communication skills
- ability to work flexible hours including weekends and holidays
- strong leadership and interpersonal skills
- problem-solving abilities
- hands-on approach to team supervision
Job Qualifications
- experience in hotel operations or hospitality supervision
- strong leadership and communication skills
- ability to manage front-of-house and back-of-house teams
- guest-focused attitude
- knowledge of safety and brand compliance standards
- proficiency with inventory and scheduling systems
- ability to resolve guest service issues effectively
Job Duties
- support staff scheduling and shift oversight
- coach and onboard new team members
- monitor guest feedback and resolve service issues promptly
- maintain service delivery, cleanliness, and operational standards
- partner with department leaders on safety, security, and brand compliance
- assist with inventory control and basic maintenance follow-through
- foster a positive and engaging work environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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