
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with employer match
Paid vacation
Paid sick time
Employee Meals
hotel discounts
Referral bonuses
Incentive programs
cell phone discounts
Job Description
The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, is a distinguished full-service hotel located in the heart of downtown Pittsburgh. Renowned for its commitment to exceptional guest experiences and its vibrant atmosphere, this upscale hotel blends modern luxury with classic hospitality. The Renaissance Pittsburgh Hotel is part of the prestigious Marriott portfolio and benefits from Sage Hospitality’s expert management, creating a workplace culture that emphasizes friendliness, support, and continuous professional growth. This esteemed establishment provides a range of amenities, including sophisticated dining, lively bars, meeting spaces, and proximity to key city landmarks, making it an ideal destination for both leisure and business travelers.
Currently undergoing a significant refresh, the Renaissance Pittsburgh Hotel is evolving to enhance its guests’ overall experience further, providing a dynamic environment for employees to grow and contribute meaningfully. This refresh signals exciting opportunities for new team members to join during a transformative period in the hotel's history. The hotel culture fosters teamwork among a diverse staff who focus on delivering seamless service within various hotel departments — from the front desk and house staff to dining and valet teams.
The Valet Ambassador role at the Renaissance Pittsburgh Hotel is an essential frontline position that embodies the hotel's dedication to guest services. This role requires a proactive individual who exhibits strong attention to detail, multi-tasking abilities, and a genuine passion for engaging with guests. Valet Ambassadors are the first point of contact for guests arriving in various transportation methods, requiring exceptional professionalism and courtesy at all times. They are responsible for greeting guests warmly, assisting with luggage, providing accurate information about parking procedures and local amenities, and ensuring vehicle safety and proper parking.
Working under general supervision, Valet Ambassadors collaborate closely with the Doorman and other hotel team members to create an inviting, smooth arrival and departure experience for guests. The role demands a secure and efficient driving skill set, including operating both automatic and manual vehicles. In addition, Valet Ambassadors serve as knowledgeable guides about the hotel's offerings and local attractions, enhancing guest satisfaction and loyalty.
This position suits candidates who thrive in fast-paced, physically active environments and take pride in representing a prestigious brand. The role involves physical activity like lifting up to 65 pounds and navigating indoor and outdoor spaces. The Renaissance Pittsburgh Hotel offers comprehensive training and support to ensure Valet Ambassadors deliver top-tier service as part of a dynamic hospitality team.
Employment for this role is likely full-time based on the benefits and support mentioned, with competitive compensation aligned with industry standards, though specific salary ranges are not marked here. The company values employee well-being, offering an impressive benefits package, including medical, dental, vision insurance, a 401(k) plan with employer match, paid time off, and various employee discounts. This makes the Renaissance Pittsburgh Hotel an attractive workplace for professionals aiming to build or expand their careers in hospitality.
Currently undergoing a significant refresh, the Renaissance Pittsburgh Hotel is evolving to enhance its guests’ overall experience further, providing a dynamic environment for employees to grow and contribute meaningfully. This refresh signals exciting opportunities for new team members to join during a transformative period in the hotel's history. The hotel culture fosters teamwork among a diverse staff who focus on delivering seamless service within various hotel departments — from the front desk and house staff to dining and valet teams.
The Valet Ambassador role at the Renaissance Pittsburgh Hotel is an essential frontline position that embodies the hotel's dedication to guest services. This role requires a proactive individual who exhibits strong attention to detail, multi-tasking abilities, and a genuine passion for engaging with guests. Valet Ambassadors are the first point of contact for guests arriving in various transportation methods, requiring exceptional professionalism and courtesy at all times. They are responsible for greeting guests warmly, assisting with luggage, providing accurate information about parking procedures and local amenities, and ensuring vehicle safety and proper parking.
Working under general supervision, Valet Ambassadors collaborate closely with the Doorman and other hotel team members to create an inviting, smooth arrival and departure experience for guests. The role demands a secure and efficient driving skill set, including operating both automatic and manual vehicles. In addition, Valet Ambassadors serve as knowledgeable guides about the hotel's offerings and local attractions, enhancing guest satisfaction and loyalty.
This position suits candidates who thrive in fast-paced, physically active environments and take pride in representing a prestigious brand. The role involves physical activity like lifting up to 65 pounds and navigating indoor and outdoor spaces. The Renaissance Pittsburgh Hotel offers comprehensive training and support to ensure Valet Ambassadors deliver top-tier service as part of a dynamic hospitality team.
Employment for this role is likely full-time based on the benefits and support mentioned, with competitive compensation aligned with industry standards, though specific salary ranges are not marked here. The company values employee well-being, offering an impressive benefits package, including medical, dental, vision insurance, a 401(k) plan with employer match, paid time off, and various employee discounts. This makes the Renaissance Pittsburgh Hotel an attractive workplace for professionals aiming to build or expand their careers in hospitality.
Job Requirements
- High school diploma or equivalent
- No prior experience required
- Must have general knowledge of basic customer service skills and be fluent in oral and written English
- Must have knowledge of local establishments, businesses and the surrounding community in general
- Must be able to drive automatic and manual vehicles
- Must have a valid driver’s license
- Must have a driving record that meets the needs of our insurance carrier
- Must be able to see objects and people up close and at a distance
- Must be able to grasp handles, carry bundles and lift packages
- Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift
Job Qualifications
- High School diploma or equivalent
- General knowledge of basic customer service skills
- Fluent in oral and written English
- Knowledge of local establishments, businesses and the surrounding community
- Ability to drive automatic and manual vehicles
- Valid driver’s license
- Driving record that meets insurance carrier requirements
Job Duties
- Meet and greet all guests in all forms of transportation arriving at the hotel
- Assist guests with retrieving their luggage from vehicles
- Point out to guest and note existing vehicle damage on key tags in the appropriate space provided
- Assist Doorman in escorting guests and luggage into the lobby for registration
- Explain valet parking procedures and fees
- Give proper directions to registration area for check-in
- Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto
- Drive vehicles in a safe and efficient manner
- Give general directions and information
- Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities
- Professionalism and courtesy are to be extended at all times to guests, associates and vendors
- Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel
- All other duties as assigned, requested or deemed necessary by management
Job Criteria
Experience
No experience required
Job Location
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