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PM FT Bartender/Server

Job Overview

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Compensation

Hourly
Range $9.75 - $18.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its diverse portfolio of hotels and resorts that prioritize exceptional guest experiences. Among its many esteemed brands, JW Marriott stands out as a luxury offering, renowned for its commitment to providing not only outstanding comfort and elegance but also a supportive and enriching work environment for its associates. With over 100 properties located in gateway cities and unique resort destinations worldwide, JW Marriott embodies a legacy of quality, innovation, and heartfelt hospitality, inspired by the founder, J. Willard Marriott. As a part of Marriott International, JW Marriott continues to set high standards in luxury hospitality by fostering inclusive workplaces where culture, talent, and diverse experiences are valued and celebrated.

The role of Guest Service Expert at JW Marriott is crafted to transcend the typical hospitality job. This position is not just about delivering food and drinks to guests; it is about creating memorable and unique experiences that guests cherish long after their visit. Guest Service Experts play a vital role in the seamless operation of the dining experience, engaging in a wide range of services that ensure guest satisfaction from start to finish. Their responsibilities include setting tables, maintaining direct communication with kitchen staff, warmly interacting with guests, and diligently cleaning work areas and supplies.

This role demands a proactive individual who can stay on their feet for extended periods, navigate various physical environments, and manage physical tasks such as lifting and moving objects safely. Guest Service Experts are expected to uphold Marriott's high standards by presenting a professional appearance, adhering to safety protocols, and consistently following company policies and procedures. This ensures a secure workplace and quality service delivery. Becoming a Guest Service Expert means joining a team dedicated to excellence, where every interaction and transaction with guests is crafted as part of an exceptional hospitality experience.

JW Marriott is committed to being an equal opportunity employer, fostering an environment where all associates feel valued, respected, and included regardless of their background or protected status. This position offers a chance to become part of a global team that values genuine service and continuous development. Associates are provided opportunities for training, growth, and recognition, all within a luxury environment focused on holistic well-being. The JW Treatment reflects this philosophy, emphasizing the care and respect given to associates as the foundation for delivering exceptional guest experiences. Joining JW Marriott means not only contributing to a revered hospitality brand but also growing personally and professionally in a supportive community that inspires you to be your best self.

Job Requirements

  • high school diploma or G.E.D. equivalent
  • less than 1 year related work experience
  • no supervisory experience
  • ability to stand, sit, or walk for extended periods
  • ability to lift or move objects weighing up to 25 pounds without assistance and 50 pounds with assistance
  • ability to adhere to safety and company policies
  • strong communication skills
  • professional personal appearance

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • less than 1 year of related work experience
  • no supervisory experience
  • ability to follow company policies and safety standards
  • strong communication skills
  • capability to work on feet for extended time
  • ability to handle physical tasks such as lifting up to 50 pounds with assistance

Job Duties

  • set tables for guests
  • communicate with kitchen staff to coordinate meal service
  • interact with guests to provide excellent customer service
  • clean work areas and supplies regularly
  • manage menu information by reading and visually verifying details
  • maintain a safe workplace by following company policies and procedures
  • present a professional appearance and demeanor

Job Criteria

Experience

Entry Level (1-2 years)


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