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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a leading hospitality company renowned for its fully integrated approach to hospitality services, emphasizing outstanding client service. Our company culture empowers associates by encouraging initiative, proactivity, and meaningful contributions toward the success of each property under our management. We pride ourselves on having a team comprising the best talent in the industry, spanning every employee, position, and hotel, ensuring exceptional guest experiences across our portfolio. Committed to excellence, Driftwood Hospitality Management operates hospitality services that blend contemporary operational strategies with proven objectives designed to enhance both employee satisfaction and guest loyalty. \n\nDriftwood Hospitality Management is currently... Show More
Job Requirements
- Ability to transport up to 30 lbs through a crowded room on a continuous basis throughout the shift
- Lifting fifty (30) pounds maximum
- Constant standing and walking required
- Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling
- Must be able to work varied shifts including nights, weekends and holidays as required
- Must maintain neat, clean and well groomed appearance
- Ability to work efficiently in a fast-paced environment
- Excellent communication and interpersonal skills
Job Qualifications
- Hold a current Food Handler Card or be in the process of being certified
- Hold a valid TABC license
- Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- Knowledge of the appropriate table settings and service ware
- Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions
- Ability to comprehend and apply written product labeling instructions
- Ability to remember, recite and promote the variety of menu items
- Ability to operate beverage equipment such as coffee maker
- Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
Job Duties
- Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
- Check station before, during and after shift for proper set-up and cleanliness
- Record the details of the order from the guests, repeating the order to the guests to check for accuracy
- Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
- When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments
- Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
- Replenish beverages as necessary and check with guests for overall satisfaction
- Market and serve upon request any desert items or specialty coffees
- Supplement the bus help in clearing and resettling the tables
- Perform all assigned side work to include replenishing condiments and restocking
- Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards
- Present the check to guest promptly
- Adheres to all company policies and procedures
- Follows safety and security procedures and rules
- Knows department fire prevention and emergency procedures
- Utilizes protective equipment
- Reports unsafe conditions to supervisor/manager
- Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager
- Provides for a safe work environment by following all safety and security procedures and rules
- All team members must maintain a neat, clean and well groomed appearance
- Perform any related duties as requested by supervisor/manager
- Assists other Restaurant Personnel when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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