PM Cocktail Server

Dallas, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Rotating Shifts

Benefits

401(k)

Disability insurance

Employee assistance program

Health Insurance

Life insurance

Paid Time Off

room discounts

Employee Food and Beverage Discounts

Job Description

Driftwood Hospitality Management is a leading hospitality company renowned for its fully integrated approach to hospitality services, emphasizing outstanding client service. Our company culture empowers associates by encouraging initiative, proactivity, and meaningful contributions toward the success of each property under our management. We pride ourselves on having a team comprising the best talent in the industry, spanning every employee, position, and hotel, ensuring exceptional guest experiences across our portfolio. Committed to excellence, Driftwood Hospitality Management operates hospitality services that blend contemporary operational strategies with proven objectives designed to enhance both employee satisfaction and guest loyalty. \n\nDriftwood Hospitality Management is currently seeking a dedicated Food and Beverage Server to join our dynamic team. This role involves the service of food and beverages, including order taking and delivery, performed in a friendly, courteous, and professional manner that ensures a high level of guest satisfaction. Our Food and Beverage Servers play a vital role in creating memorable dining experiences by delivering timely and efficient service that aligns with our guests' expectations and our company’s high standards. Candidates will have opportunities to operate in a vibrant 24/7 hotel environment, adapting to shifting operational demands including varied shift days and times. This position requires excellent communication skills, a strong understanding of food and beverage service standards, and a thorough knowledge of applicable liquor regulations. The successful applicant will be detail-oriented, proactive in maintaining clean and properly set stations, and capable of performing assigned side work and cleaning duties. Working with Driftwood Hospitality Management guarantees a supportive and inclusive workplace culture where safety, security, and guest satisfaction remain paramount. Additionally, employees benefit from competitive salary offers and a comprehensive benefits package designed to foster well-being and professional growth. Whether you are experienced in hospitality or looking to build your career in an engaging and supportive environment, this role offers an excellent opportunity to be part of a respected hospitality management company dedicated to high-quality service and operational excellence.

Job Requirements

Ability to transport up to 30 lbs through a crowded room on a continuous basis throughout the shift
Lifting fifty (30) pounds maximum
Constant standing and walking required
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling
Must be able to work varied shifts including nights, weekends and holidays as required
Must maintain neat, clean and well groomed appearance
Ability to work efficiently in a fast-paced environment
Excellent communication and interpersonal skills

Job Qualifications

Hold a current Food Handler Card or be in the process of being certified
Hold a valid TABC license
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
Knowledge of the appropriate table settings and service ware
Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions
Ability to comprehend and apply written product labeling instructions
Ability to remember, recite and promote the variety of menu items
Ability to operate beverage equipment such as coffee maker
Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests

Job Duties

Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
Check station before, during and after shift for proper set-up and cleanliness
Record the details of the order from the guests, repeating the order to the guests to check for accuracy
Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments
Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
Replenish beverages as necessary and check with guests for overall satisfaction
Market and serve upon request any desert items or specialty coffees
Supplement the bus help in clearing and resettling the tables
Perform all assigned side work to include replenishing condiments and restocking
Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards
Present the check to guest promptly
Adheres to all company policies and procedures
Follows safety and security procedures and rules
Knows department fire prevention and emergency procedures
Utilizes protective equipment
Reports unsafe conditions to supervisor/manager
Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager
Provides for a safe work environment by following all safety and security procedures and rules
All team members must maintain a neat, clean and well groomed appearance
Perform any related duties as requested by supervisor/manager
Assists other Restaurant Personnel when needed