Job Overview

moneybag

Compensation

Hourly
Range $16.00 - $18.00
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
flexible schedule

Job Description

Walgreens is a leading pharmacy-led health and wellbeing company committed to providing high-quality products and services to customers across the United States. Established over a century ago, Walgreens has grown into one of the most trusted retail pharmacy chains, offering a wide range of health and wellness products, pharmacy services, and convenience items. With thousands of stores nationwide, Walgreens prides itself on creating an inviting and supportive environment for customers seeking both everyday essentials and specialized healthcare solutions.

This position as a Customer Service Associate at Walgreens is pivotal in ensuring customers receive a distinctive and delightful shopping experience. The role is hourly, with a salary range between $16 and $18 per hour, reflecting competitive compensation based on geography, experience, and qualifications. As a Customer Service Associate, you will be the face of Walgreens, responsible for engaging with customers warmly and professionally, assisting them with product selections, and providing efficient checkout service. This role emphasizes courteous, fair, and friendly interactions that model the highest standards of customer care.

In this role, associates register sales, process transactions accurately, and manage customer concerns promptly to maintain a positive shopping atmosphere. You will also assist customers with over-the-counter (OTC) products, direct them to specific aisles, and recommend additional or complementary items to enhance their purchases. A strong focus is placed on developing relationships with customers to encourage repeat visits and build trust. Associates are expected to use Walgreens’ pharmacy systems for prescription status updates and report any medication or service issues to pharmacists immediately, upholding the company’s stringent quality improvement standards.

Operational responsibilities extend beyond customer transactions to include store upkeep such as organizing shelves, setting up promotional displays, and maintaining cleanliness and orderliness throughout the store. Associates help with inventory control, pricing merchandise, and executing store resets, all while adhering to Walgreens’ asset protection policies designed to minimize loss. Ensuring compliance with state and local laws pertaining to the sale of regulated products like tobacco and alcohol is a fundamental aspect of this job, alongside upholding all company policies and standards.

Training and development are integral to this position. Employees are encouraged to pursue continuous learning through corporate training programs and participate actively in personal performance learning (PPL) sessions guided by store management. This commitment to growth supports career advancement within Walgreens and equips associates with the skills necessary to provide exemplary service.

Working at Walgreens means joining a dynamic team dedicated to wellness and convenience, where flexibility in scheduling—covering evenings and weekends—is expected to meet customer needs efficiently. The company values diversity and inclusion, offering equal employment opportunities for all qualified applicants, including veterans and individuals with disabilities. Walgreens also welcomes applicants with diverse backgrounds, including those with arrest and conviction records, reflecting its commitment to equitable hiring practices.

This role is crucial to delivering Walgreens’ promise of quality and care in every aspect of the customer journey. If you have a passion for helping others, enjoy a fast-paced retail environment, and thrive on building positive customer relationships, the Customer Service Associate position offers an excellent opportunity to grow with a respected industry leader. Benefits include competitive pay and a comprehensive package designed to support employees’ health and well-being, with further information available on the company’s website. This position will remain open until filled, inviting proactive and dedicated individuals to become part of Walgreens’ trusted community of associates.

Job Requirements

  • Must be fluent in reading, writing, and speaking English
  • Willingness to work flexible schedule including evenings and weekend hours
  • Ability to adhere to company policies and procedures
  • Willingness to engage with customers in a friendly and productive manner

Job Qualifications

  • Must be fluent in reading, writing, and speaking English
  • Prefer six months of experience in a retail environment
  • Prefer prior work experience with Walgreens
  • Ability to model and share customer service best practices
  • Strong interpersonal and communication skills
  • Ability to work flexible schedules including evenings and weekends

Job Duties

  • Model and deliver a distinctive and delightful customer experience
  • Register sales on assigned cash register and provide courteous, fair, friendly, and efficient checkout service
  • Engage customers and patients by greeting them and offering assistance with products and services
  • Resolve customer issues and answer questions to ensure a positive customer experience
  • Develop strong relationships with most valuable customers
  • Operate pharmacy systems to obtain patient prescription status and report prescription errors to pharmacist
  • Maintain clean and well merchandised counters and shelves, take inventory, and maintain records

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef