PG Receptionist, Full-Time, M-F, 8:00am-4:30pm

U Health Jackson Urgent Care Cutler Bay is part of U Health, the University of Miami Health System, a reputable network recognized for delivering exceptional healthcare services in the Miami, Florida area. Situated at 18910 South Dixie Highway, Miami, this urgent care center offers fast and convenient medical attention for patients experiencing minor illnesses and injuries. With a patient-centric approach, the center ensures that individuals receive timely and expert care, often being diagnosed, treated, and discharged within an hour or less. U Health Jackson Urgent Care is committed to providing quality service with board-certified doctors on site at each of their centers, reinforcing their promise of accessible and professional healthcare.

The position available is for a PG Receptionist, a critical role at U Health Jackson Urgent Care Cutler Bay. This role is full-time, operating Monday through Friday from 8:00 a.m. to 4:30 p.m., offering stability and a structured work schedule. The PG Receptionist serves as the primary access point for patients, ensuring that everyone who enters the facility experiences prompt, efficient, and compassionate customer service. The responsibilities demand a high level of organizational skill, attention to detail, and a warm, professional demeanor.

This role requires the receptionist to greet and check in patients using Electronic Health Records (EHR), handle identification and insurance documentation, collect payments such as copays and deductibles, and schedule appointments for both new and returning patients. The PG Receptionist will also need to manage no-show and cancellation follow-ups, assist with faxes and medical record requests, and prepare necessary authorizations for treatments. The position demands an individual who can multi-task effectively, handle stressful situations with composure, and maintain clear and professional communication both orally and in writing.

Candidates are expected to possess the ability to analyze, organize, and prioritize tasks to meet multiple deadlines without sacrificing accuracy. Experience with relevant technology and software applications is essential for streamlining administrative workflow in a healthcare setting. While the job generally requires zero to three years of related experience, a high school diploma is strongly preferred. Additionally, depending on the specialty or job specifics, a valid license or certification may be required.

U Health Jackson Urgent Care Cutler Bay exemplifies service excellence and values compassion, accountability, respect, and expertise. Employees are expected to embody these values, contributing to a supportive and efficient healthcare environment. The facility is committed to equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, or any other legally protected status.

This position is ideal for individuals seeking a meaningful role in the healthcare sector, emphasizing patient interaction and administrative excellence. The PG Receptionist plays a vital role in enhancing patient experience by streamlining access and providing reliable support throughout their healthcare journey. With a strong system backing the urgent care center, this role offers growth potential and the chance to be part of a leading health system dedicated to improving community health outcomes.