Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $19.00 - $23.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
flexible schedule
Employee Discounts
Career development opportunities
Retirement Plan
Equal opportunity employer

Job Description

FNBT is a reputable banking institution dedicated to delivering exceptional financial services to a diverse clientele. With a strong commitment to community engagement and customer satisfaction, FNBT operates multiple branches designed to meet the evolving needs of customers. As a bank that values inclusivity, FNBT provides services to a wide demographic, including a significant Spanish-speaking population, ensuring accessibility and convenience for all. The bank emphasizes a high volume, dynamic sales environment, coupled with a customer-centric approach, which enables both personal and financial growth for its employees and clients alike.

The role available is that of a Bank Teller, which involves providing exemplary customer service under direct supervision. This position is critical as it serves as the frontline contact point for customers conducting financial transactions. The teller will be responsible for handling cash receipts and payments, processing deposits, and managing various bank products such as money orders, cashier's checks, and certificates of deposit. Operating within a fast-paced environment, the teller will consistently evaluate customer needs and recommend suitable banking products and services to support their financial objectives.

This opportunity requires adherence to established bank policies and procedures, ensuring accuracy in transaction recording and balancing daily operations. The teller will also engage in active sales efforts, including in-store aisle prospecting, to promote new account openings and cross-sell bank services. The role demands vigilance in scrutinizing cash for counterfeit detection and verifying check endorsements to maintain financial integrity.

Working at FNBT offers a flexible schedule that includes evenings, weekends, and holidays, accommodating the varied needs of customers. Physical demands include the ability to stand or walk for extended periods and lift items up to 50 pounds, reflecting the active nature of the position. Moreover, this role fosters teamwork and an inclusive work environment, whereby collaboration and reliable attendance are highly valued. FNBT upholds equal opportunity employment practices, nurturing a work culture that supports career development and diversity.

Overall, the Bank Teller position at FNBT is designed for individuals who are dedicated to excellent customer service, possess strong communication skills, and are motivated to achieve sales targets within a cooperative team setting. This role not only supports the financial success of customers but also contributes to the broader mission of FNBT to provide trusted and accessible banking solutions.

Job Requirements

  • At least 18 years of age
  • High school diploma, high school equivalency or currently attending high school
  • Ability to work flexible schedules including evenings, weekends, and holidays
  • Must pass background investigation according to company policy
  • Six months work experience in retail or customer service preferred
  • Ability to lift up to 50 lbs
  • Required to stand or walk for extended periods
  • Ability to work in a high volume, stressful and noisy environment
  • Must get along with co-workers and work effectively in a team environment

Job Qualifications

  • High school diploma or equivalent
  • Six months work experience in retail or customer service preferred
  • Ability to work flexible schedules including evenings, weekends, and holidays
  • Strong interpersonal and communication skills
  • Ability to operate computer and office machinery
  • Team player with the ability to work effectively with others
  • Attention to detail in handling cash and financial transactions

Job Duties

  • Provide exceptional customer service involving receipt and payment of cash under direct supervision
  • Evaluate new and existing customer relationships and recommend bank products and services
  • Follow established policies in accordance with the bank and supervisor's direction
  • Achieve monthly new account production targets assigned by management
  • Participate in an active sales environment including in-store aisle prospecting
  • Process deposits and pay out funds per bank procedures
  • Receive cash and checks for deposit, verify amounts, and check endorsements
  • Examine cash for counterfeit detection
  • Enter transactions into the computer and issue customer receipts
  • Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
  • Process Western Union wires and cash advances
  • Cross-sell bank services and products
  • Provide bank services to a diverse customer base including Spanish-speaking customers
  • Perform other related tasks as requested by supervisors
  • Maintain regular and predictable attendance and punctuality

Job Criteria

Experience

Entry Level (1-2 years)


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