
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $54,100.00 - $75,500.00
Benefits
Medical insurance
Dental Insurance
vision coverage
401(k) Plan
Life insurance
accident insurance
Disability insurance
Welfare programs
Paid Time Off
Paid holidays
Job Description
Citi is a leading global financial services company with a strong presence in over 100 countries, dedicated to helping individuals, businesses, and institutions meet their financial goals. With a workforce of approximately 219,000 employees worldwide, Citi prides itself on fostering a dynamic and inclusive work environment where innovation, community involvement, and career advancement are highly valued. The company places a strong emphasis on integrity, diversity, and customer service, offering a comprehensive range of banking, credit, investment, and wealth management products and services. Joining Citi means becoming part of a well-established institution known for its commitment to excellence and its mission to serve customers with superior financial solutions while supporting the communities where it operates. Employees at Citi enjoy numerous opportunities to develop their skills, grow their careers, and contribute meaningfully to society through various corporate responsibility programs and community engagement initiatives.
The Personal Banker SAFE Act position at Citi is an entry-level role focused on supporting sales and service activities within the branch network. Positioned within the Consumer Sales job family and based in Niles, Illinois, this full-time role offers a salary range of $54,100 to $75,500 annually, along with competitive benefits including medical, dental, and vision coverage, retirement plans, and paid time off. The successful candidate will play a key part in building strong customer relationships by providing exceptional service and offering tailored financial products to meet individual consumer needs. The role involves managing small business credit requests, cross-selling products, and assisting branch staff to enhance customer experience and drive business growth. Candidates will collaborate with a dedicated team to identify and cultivate new referral opportunities while adhering strictly to company policies and regulatory requirements, including SAFE Act compliance and NMLS registration. Citi values individuals who demonstrate ethical judgment, clear communication skills, and a customer-focused mindset. This position offers excellent career growth potential within a global leader in banking, making it an ideal opportunity for motivated individuals seeking to launch their careers in financial services.
The Personal Banker SAFE Act position at Citi is an entry-level role focused on supporting sales and service activities within the branch network. Positioned within the Consumer Sales job family and based in Niles, Illinois, this full-time role offers a salary range of $54,100 to $75,500 annually, along with competitive benefits including medical, dental, and vision coverage, retirement plans, and paid time off. The successful candidate will play a key part in building strong customer relationships by providing exceptional service and offering tailored financial products to meet individual consumer needs. The role involves managing small business credit requests, cross-selling products, and assisting branch staff to enhance customer experience and drive business growth. Candidates will collaborate with a dedicated team to identify and cultivate new referral opportunities while adhering strictly to company policies and regulatory requirements, including SAFE Act compliance and NMLS registration. Citi values individuals who demonstrate ethical judgment, clear communication skills, and a customer-focused mindset. This position offers excellent career growth potential within a global leader in banking, making it an ideal opportunity for motivated individuals seeking to launch their careers in financial services.
Job Requirements
- Bachelor's degree/university degree or equivalent experience
- 0-2 years of relevant experience
- Knowledge of Smart Banking tools and technologies
- NMLS registration
- SAFE Act compliant
- Strong communication skills
Job Qualifications
- 0-2 years of relevant experience
- Previous banking, retail, or sales experience preferred
- Knowledge of Smart Banking tools and technologies
- NMLS registration
- SAFE Act compliant
- Consistently demonstrates clear and concise written and verbal communication skills
Job Duties
- Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products
- Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program
- Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers
- Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience
- Provide tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals
- Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/marketing tools available to uncover opportunities, and present product offers/financial solutions
- Understand and comply with Citibank policies, standards and procedures
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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