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Pei Wei Asian Diner, LLC-Restaurant General Manager

Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Compensation

Type:
Salary
Rate:
Range $64,258.65 - $75,996.38
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
performance bonuses
Professional development opportunities

Job Description

Pei Wei Asian Kitchen is a well-established fast-casual restaurant brand specializing in fresh, Asian-inspired dishes made with high-quality ingredients. Renowned for its commitment to exceptional dining experiences, Pei Wei operates numerous locations across the country, focusing on delivering flavorful meals in a welcoming atmosphere. The company prides itself on maintaining high standards of food safety, customer service, and operational excellence to continually satisfy its diverse customer base while fostering a positive and dynamic work environment for employees. As part of the restaurant industry, Pei Wei combines the convenience of fast-casual dining with the authenticity and creativity of Asian cuisine, cultivating... Show More

Job Requirements

  • High school diploma or GED required
  • 2 years General Manager experience for external candidates
  • 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
  • Ability to obtain and maintain a safe food handlers permit within 6 months
  • Must be able to reach, bend, balance and transport objects up to 30 lbs during a shift
  • Must be able to stand and walk for periods of eight to ten hours each shift
  • Strong sales building and conflict management capabilities
  • Effective team building and hiring skills
  • Emotional intelligence and flexibility in management style
  • Willingness to embrace change and provide constructive feedback on improvements
  • Skilled in scheduling to maximize guest experience and control labor costs
  • Commitment to maintaining food safety and sanitation as a top priority

Job Qualifications

  • High school diploma or GED
  • 2 years General Manager experience for external candidates
  • 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
  • Certification in Pei Wei Culinary and Front-of-the-House Operations
  • Strong leadership and coaching skills
  • Ability to effectively manage P&L statements and control food and labor costs
  • Excellent communication and interpersonal skills
  • Proven skills in sales building and team development
  • Competence in conflict resolution and emotional intelligence
  • Ability to adapt to change and work in a fast-paced environment
  • Knowledge of safety and sanitation regulations and compliance
  • Proficient in administrative tasks related to restaurant operations

Job Duties

  • Ensures operational excellence of his/her designated restaurant
  • Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
  • Implements, cascades, and sustains company initiatives and goals
  • Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
  • Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
  • Fosters a safe, respectful, and quality employee experience
  • Supervises, assigns, and delegates tasks appropriately to management and hourly team members
  • Recruits, hires, and trains a full team following internal training specifications for each job position
  • Provides on-going leadership and development to immediate management staff including P/L statement accountabilities, food and labor costs, safety and sanitation
  • Acts as a goodwill ambassador to the community of Pei Wei
  • Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
  • Ensures that all state and federal safety and sanitation guidelines are being followed
  • Ensures regular repairs and maintenance of the restaurant in a timely manner
  • Handles the administrative tasks in daily operations including hiring and terminating processes, invoicing, payroll, and cash handling
  • Performs regular line checks to maintain all product quality standards
  • Makes sure that all prep lists and order guides are complete
  • Takes responsibility for all cost and food inventories
  • Obtains appropriate safe food handlers permit within 6 months and always keeps permit current

Job Location

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