Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $64,258.65 - $75,996.38
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
performance bonuses
Professional development opportunities
Job Description
Pei Wei Asian Kitchen is a well-established fast-casual restaurant brand specializing in fresh, Asian-inspired dishes made with high-quality ingredients. Renowned for its commitment to exceptional dining experiences, Pei Wei operates numerous locations across the country, focusing on delivering flavorful meals in a welcoming atmosphere. The company prides itself on maintaining high standards of food safety, customer service, and operational excellence to continually satisfy its diverse customer base while fostering a positive and dynamic work environment for employees. As part of the restaurant industry, Pei Wei combines the convenience of fast-casual dining with the authenticity and creativity of Asian cuisine, cultivating... Show More
Job Requirements
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
- Ability to obtain and maintain a safe food handlers permit within 6 months
- Must be able to reach, bend, balance and transport objects up to 30 lbs during a shift
- Must be able to stand and walk for periods of eight to ten hours each shift
- Strong sales building and conflict management capabilities
- Effective team building and hiring skills
- Emotional intelligence and flexibility in management style
- Willingness to embrace change and provide constructive feedback on improvements
- Skilled in scheduling to maximize guest experience and control labor costs
- Commitment to maintaining food safety and sanitation as a top priority
Job Qualifications
- High school diploma or GED
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
- Certification in Pei Wei Culinary and Front-of-the-House Operations
- Strong leadership and coaching skills
- Ability to effectively manage P&L statements and control food and labor costs
- Excellent communication and interpersonal skills
- Proven skills in sales building and team development
- Competence in conflict resolution and emotional intelligence
- Ability to adapt to change and work in a fast-paced environment
- Knowledge of safety and sanitation regulations and compliance
- Proficient in administrative tasks related to restaurant operations
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates tasks appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff including P/L statement accountabilities, food and labor costs, safety and sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations including hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months and always keeps permit current
Job Location
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