
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Employee assistance program
Retirement Plan
Job Description
Emerald Queen Casino is a vibrant and renowned establishment operated by the Puyallup Tribe, recognized for offering a premier gaming and entertainment experience in the Pacific Northwest. As a major player in the hospitality and gaming industry, Emerald Queen Casino is committed to providing an exceptional environment not just for its guests but also for its valued employees. The casino combines cultural heritage with modern amenities to deliver an engaging and safe atmosphere for all who visit. Renowned for its dedication to quality service and community involvement, the casino operates under strict regulatory guidelines set forth by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission, emphasizing safety, compliance, and excellence. This commitment extends to the company's workforce, ensuring each team member is provided with the training, benefits, and support necessary to thrive in their roles.
The Patron Shuttle Bus Driver at Emerald Queen Casino plays a critical role in supporting the casino's transportation operations by safely transporting employees and guests to and from the casino using specialized shuttle buses. This full-time position offers a starting wage of $21.00 per hour, which increases to $21.50 per hour following the successful completion of a 90-day orientation period. The role demands a highly responsible individual who is dedicated to safety, punctuality, and superior guest service. Responsibilities include maintaining the cleanliness and presentable condition of shuttle buses at all times, ensuring a positive experience for passengers. The position requires constant vigilance and the ability to report any incidents or safety hazards promptly to the department manager, thus helping to maintain a secure operational environment. Drivers must be versatile and ready to perform additional duties assigned by management to facilitate smooth operations. The work environment includes exposure to casino smoke and outdoor weather conditions, implying a need for physical endurance and adaptability. The Emerald Queen Casino values professionalism and a strong commitment to customer service, making this role essential to fostering a welcoming and efficient transportation service for guests and staff alike. The driver will need to hold a valid Washington State Driver's License, have at least three years driving experience with shuttle buses or similar vehicles, and possess a clean driving record. Moreover, the role encourages applicants with prior customer service experience, highlighting the importance of interpersonal skills in enhancing passenger satisfaction.
This position also features excellent employer-paid benefits, including medical, dental, vision, and life insurance, underscoring the casino's dedication to employee welfare and work-life balance. The employment includes diverse shifts, such as day, swing, and graveyard shifts, with holiday work requirements, reflecting the hospitality industry's 24/7 availability needs. Emerald Queen Casino is proud to be an Equal Opportunity Employer with specific Indian Preference hiring policies aligned with the Puyallup Tribe's commitment to cultural diversity and inclusion. Candidates interested in joining a dynamic team where safety, service excellence, and cultural respect are paramount will find this role both rewarding and challenging.
The Patron Shuttle Bus Driver at Emerald Queen Casino plays a critical role in supporting the casino's transportation operations by safely transporting employees and guests to and from the casino using specialized shuttle buses. This full-time position offers a starting wage of $21.00 per hour, which increases to $21.50 per hour following the successful completion of a 90-day orientation period. The role demands a highly responsible individual who is dedicated to safety, punctuality, and superior guest service. Responsibilities include maintaining the cleanliness and presentable condition of shuttle buses at all times, ensuring a positive experience for passengers. The position requires constant vigilance and the ability to report any incidents or safety hazards promptly to the department manager, thus helping to maintain a secure operational environment. Drivers must be versatile and ready to perform additional duties assigned by management to facilitate smooth operations. The work environment includes exposure to casino smoke and outdoor weather conditions, implying a need for physical endurance and adaptability. The Emerald Queen Casino values professionalism and a strong commitment to customer service, making this role essential to fostering a welcoming and efficient transportation service for guests and staff alike. The driver will need to hold a valid Washington State Driver's License, have at least three years driving experience with shuttle buses or similar vehicles, and possess a clean driving record. Moreover, the role encourages applicants with prior customer service experience, highlighting the importance of interpersonal skills in enhancing passenger satisfaction.
This position also features excellent employer-paid benefits, including medical, dental, vision, and life insurance, underscoring the casino's dedication to employee welfare and work-life balance. The employment includes diverse shifts, such as day, swing, and graveyard shifts, with holiday work requirements, reflecting the hospitality industry's 24/7 availability needs. Emerald Queen Casino is proud to be an Equal Opportunity Employer with specific Indian Preference hiring policies aligned with the Puyallup Tribe's commitment to cultural diversity and inclusion. Candidates interested in joining a dynamic team where safety, service excellence, and cultural respect are paramount will find this role both rewarding and challenging.
Job Requirements
- high school diploma or GED equivalent
- valid Washington State Drivers License no CDL required
- three years driving experience driving shuttle bus or similar vehicle
- proof of excellent driving record
- previous customer service experience preferred
- ability to reach grasp stand and walk while cleaning buses
- ability to lift 50 pounds and climb stairs routinely
- tolerance to casino smoke-filled environment
- ability to work outdoors in inclement weather
- recent copy of driving abstract
- ability to work all scheduled shifts including day swing graveyard and holidays
- pre-employment drug testing
- obtain Class III B license as required by regulatory offices
Job Qualifications
- high school diploma or GED equivalent
- valid Washington State Drivers License
- three years driving experience driving shuttle bus or similar vehicle
- excellent driving record
- customer service experience preferred
- completion of blood borne pathogens, sexual harassment, customer service, CPR AED certifications
Job Duties
- safely transport employees or guests using casino shuttles
- ensure casino shuttle buses are clean and presentable at all times
- report incidents and safety hazards to department manager
- perform additional job duties as assigned by department manager
- maintain punctuality and reliability in shuttle operations
- provide superior guest service during transportation
- comply with safety regulations and casino policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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