Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Split Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling
Job Description
Aramark Healthcare+ is a division of Aramark Corporation, a global leader in food, facilities, and uniform services that proudly serves millions of guests every day across 15 countries. With a deep-rooted commitment to service and sustainability, Aramark Healthcare+ focuses specifically on providing high-quality food and nutrition services to the healthcare industry. The company is dedicated to improving the patient experience through innovative dining solutions that meet diverse tastes and nutritional needs, ensuring health and satisfaction are at the forefront of every meal. Aramark operates with a core mission to foster positive impacts for its employees, customers, communities, and the planet by promoting inclusivity, equal employment opportunity, and professional development. Their work culture encourages continuous learning, empowerment, and personal growth, making them an employer of choice for those passionate about making a difference in food service and healthcare environments.
The Patient Services Manager position at Jefferson Einstein Philadelphia Hospital is a pivotal role within Aramark Healthcare+ that requires a dynamic leader to manage and enhance the patient food service operations. This role involves developing and executing meal solutions that comply with government-mandated nutritional standards and reflect patients' health needs and preferences. The Patient Services Manager will oversee day-to-day activities such as meal preparation, delivery, and quality assurance, ensuring that every aspect of patient dining promotes health and satisfaction. Responsibilities include managing patient feeding protocols, supervising staff, leading the diet office and floor stock operations, and ensuring compliance with safety and sanitation standards. The manager will also contribute to driving patient satisfaction scores by delivering exceptional dining experiences and maintaining operational excellence. This position demands strong technical expertise in nutrition as well as superior management skills to motivate and engage a large workforce. It requires a flexible approach to scheduling, as well as proficiency with Microsoft Office programs to support operational reporting and planning. With a salary commensurate with experience and a focus on fostering workplace advancement, this role offers an excellent opportunity for professionals ready to make a significant impact in the healthcare food service sector.
The Patient Services Manager position at Jefferson Einstein Philadelphia Hospital is a pivotal role within Aramark Healthcare+ that requires a dynamic leader to manage and enhance the patient food service operations. This role involves developing and executing meal solutions that comply with government-mandated nutritional standards and reflect patients' health needs and preferences. The Patient Services Manager will oversee day-to-day activities such as meal preparation, delivery, and quality assurance, ensuring that every aspect of patient dining promotes health and satisfaction. Responsibilities include managing patient feeding protocols, supervising staff, leading the diet office and floor stock operations, and ensuring compliance with safety and sanitation standards. The manager will also contribute to driving patient satisfaction scores by delivering exceptional dining experiences and maintaining operational excellence. This position demands strong technical expertise in nutrition as well as superior management skills to motivate and engage a large workforce. It requires a flexible approach to scheduling, as well as proficiency with Microsoft Office programs to support operational reporting and planning. With a salary commensurate with experience and a focus on fostering workplace advancement, this role offers an excellent opportunity for professionals ready to make a significant impact in the healthcare food service sector.
Job Requirements
- Bachelor's degree or equivalent experience
- 1-2 years experience in food service supervisor or management role
- Experience in healthcare patient services management
- Ability to work varied schedule including opening, closing, mid shifts, weekends and holidays
- Proficiency with Microsoft Office
- Strong interpersonal and organizational skills
- Nutrition education or background preferred
Job Qualifications
- Bachelor's degree or equivalent experience
- Requires at least 1-2 year experience in a food service supervisor or management role
- Healthcare patient services management experience required
- Experience managing, motivating and engaging a large workforce
- Proficiency with Microsoft Office programs required
- Excellent interpersonal, customer services and organizational skills required
- Nutrition education and/or background preferred
Job Duties
- Manages patient food service activities, complying with established standards
- Leads patient service staff to ensure meals are properly prepared and delivered to patients
- Conducts rounds on patients/departments/nursing
- Oversees the diet office, floor stock, host/hostesses and the service ambassador program
- Records safety and sanitation compliance
- Supervises tray line operation and/or the room service program
- Drives patient satisfaction scores through quality assurance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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