Job Overview
Compensation
Salary
Range $70,975.00 - $91,850.00
Benefits
Medical
Dental
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement
Job Description
Sodexo is a global leader in quality of life services, dedicated to enhancing the daily experiences of individuals around the world. The company operates in various sectors including food service, facilities management, and integrated services, catering to a diverse range of industries such as healthcare, education, corporate, and government institutions. Sodexo's commitment to innovation, sustainability, and community engagement has positioned it as a trusted partner in delivering exceptional service and improving operational efficiencies. With a focus on collaboration and excellence, Sodexo empowers its employees to grow professionally while making a positive impact on the communities they serve.
We are currently seeking a Patient Services Manager 2 to join our team at Lehigh Valley Hospital - Cedar Crest in Allentown, PA. Allentown is the fastest-growing major city in Pennsylvania, situated conveniently near Philadelphia, known as the "City of Brotherly Love." This role offers an exciting opportunity to lead a team of 20 to 25 Sodexo frontline associates, overseeing all facets of the patient meal program to ensure regulatory compliance and enhance overall patient satisfaction. The position demands a dynamic leader capable of coordinating daily operations, managing food service quality, and fostering strong relationships with clients and healthcare professionals.
As a Patient Services Manager 2, you will be instrumental in maintaining high standards of food safety, sanitation, and service excellence. Your leadership will help drive the team's success by implementing strategic plans and ensuring compliance with HACCP guidelines, regulatory requirements, and Sodexo’s internal standards. You will interact daily with patients, their families, and clinical teams to guarantee that each meal service supports the patient's nutrition and recovery while providing an exceptional service experience.
This full-time role offers variable schedules aligned with the hospital's business needs, providing you with the flexibility and challenge to thrive in a fast-paced healthcare environment. Sodexo values your career growth and development, offering competitive compensation based on your skills, education, and experience. Along with a supportive culture, you will have access to comprehensive benefits that promote well-being, financial security, and professional advancement.
At Sodexo, you will find a workplace that embraces diversity, fosters inclusion, and respects the unique qualities each employee brings. Our purpose is to create a better everyday for everyone by improving quality of life and advancing social and environmental progress in the communities we serve. Join us to be part of a team that values your ideas, supports your growth, and appreciates your contributions in delivering outstanding patient service.
We are currently seeking a Patient Services Manager 2 to join our team at Lehigh Valley Hospital - Cedar Crest in Allentown, PA. Allentown is the fastest-growing major city in Pennsylvania, situated conveniently near Philadelphia, known as the "City of Brotherly Love." This role offers an exciting opportunity to lead a team of 20 to 25 Sodexo frontline associates, overseeing all facets of the patient meal program to ensure regulatory compliance and enhance overall patient satisfaction. The position demands a dynamic leader capable of coordinating daily operations, managing food service quality, and fostering strong relationships with clients and healthcare professionals.
As a Patient Services Manager 2, you will be instrumental in maintaining high standards of food safety, sanitation, and service excellence. Your leadership will help drive the team's success by implementing strategic plans and ensuring compliance with HACCP guidelines, regulatory requirements, and Sodexo’s internal standards. You will interact daily with patients, their families, and clinical teams to guarantee that each meal service supports the patient's nutrition and recovery while providing an exceptional service experience.
This full-time role offers variable schedules aligned with the hospital's business needs, providing you with the flexibility and challenge to thrive in a fast-paced healthcare environment. Sodexo values your career growth and development, offering competitive compensation based on your skills, education, and experience. Along with a supportive culture, you will have access to comprehensive benefits that promote well-being, financial security, and professional advancement.
At Sodexo, you will find a workplace that embraces diversity, fosters inclusion, and respects the unique qualities each employee brings. Our purpose is to create a better everyday for everyone by improving quality of life and advancing social and environmental progress in the communities we serve. Join us to be part of a team that values your ideas, supports your growth, and appreciates your contributions in delivering outstanding patient service.
Job Requirements
- Associate's degree or equivalent experience
- minimum two years management experience
- minimum two years work experience in food or culinary services
- proven leadership in employee engagement
- experience in culinary production
- knowledge of safety and sanitation compliance
- strong communication skills
- ability to prioritize and manage multiple tasks
- ability to foster a positive team environment
Job Qualifications
- Associate's degree or equivalent experience
- minimum two years management experience
- minimum two years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
- proven track record of employee engagement leadership and supervisory experience
- culinary production experience with strong background in safety and sanitation compliance
- strong communication skills
- ability to manage multiple priorities with flexibility and professionalism
- enthusiasm and confidence to drive employee success
- strong organizational skills
Job Duties
- Oversee day-to-day patient services operations
- coordinate tasks through subordinate supervisors and frontline staff
- deliver high-quality food services in patient meal management operations
- achieve company and client financial targets and goals
- develop and maintain strong client and customer relationships
- create and execute strategic plans to drive operational excellence
- ensure HACCP, regulatory, and Sodexo standards compliance
- interact daily with patients, families, and the clinical team to ensure satisfaction
- foster a positive environment that supports employee engagement and performance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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