PATIENT SERVER (FULL TIME AND PART TIME)

TouchPoint, a division of Compass Healthcare, is a leading provider of hospitality services dedicated to supporting patients, families, and hospital staff throughout Ascension Health facilities across the United States. As part of a global company committed to excellence in foodservice and healthcare support, TouchPoint takes pride in creating meaningful moments that contribute positively to the wellbeing and healing process of those they serve. Based in Cedar Park, Texas, working at Ascension Seton Cedar Park, the Patient Server role offers a unique opportunity to work within a healthcare environment, combining customer service with the specialized needs of hospital patients. This role supports the delivery of meals and food-related services that directly impact patient satisfaction and contribute to overall healthcare outcomes.

The Patient Server position is critical within the care team, handling patient food service on assigned hospital units. Responsibilities include gathering patient meal selections, assembling food trays, delivering food to patients, and managing after-meal tray pick-up. The position requires adherence to dietary restrictions and thoughtful consideration of patient preferences, allergies, and cultural or religious requirements. Individuals in this role work closely with nursing staff and dietitians to ensure patients receive appropriate nutrition and assistance throughout their hospital stay. The position can be either full time or part time, offering schedules primarily during weekdays with some weekend shifts. Competitive hourly pay ranges between $17.00 and $18.00, reflecting the importance of the role within the hospital environment.

Prospective candidates should be prepared to engage directly with patients in a respectful and friendly manner, ensuring each individual feels cared for and supported during mealtimes. The role demands a commitment to excellence in service, attention to detail, and compliance with hospital policies including infection control, safety protocols, and patient confidentiality under HIPAA. Additionally, the role involves physical demands such as lifting or moving food trays and equipment up to 100 pounds. Technical skills to operate hospital computer systems are also necessary, ensuring accurate information gathering and timely reporting.

Working with TouchPoint means joining a team that values compassion, inclusion, and teamwork. Associates appreciate the commitment to growth opportunities, workplace satisfaction, and the rewarding nature of helping patients in a healthcare setting. TouchPoint is dedicated to building belonging and delivering hospitality with quality and care, making it an ideal workplace for those passionate about service and healthcare. This job opportunity offers comprehensive benefits and a vibrant work culture at Ascension Seton Cedar Park, an established medical facility at the forefront of patient care in Cedar Park, Texas.