Patient Registration Coordinator

Port St Lucie, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $15.50 - $20.25

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional development opportunities

flexible scheduling

Job Description

New Season Treatment Centers is a nationally recognized healthcare service provider specializing in outpatient treatment for individuals affected by Opioid Use Disorder (OUD). With over 30 years of dedicated service, New Season operates more than 70 treatment centers across multiple states, striving to deliver safe, quality, and compassionate care to those battling OUD. The organization's approach emphasizes medication-assisted treatment combined with counseling, support, and comprehensive care management. This holistic philosophy aims to treat the whole person, addressing the underlying causes of OUD to ensure a continuum of care that supports patients throughout their recovery journey.

The Patient Registration Coordi...

Job Requirements

High school diploma or GED
Minimum of 1 year receptionist and cashier or related experience
Minimum of 1 year healthcare experience
Ability to read, write legibly, and comprehend written and spoken words
Basic computer literacy
Ability to learn new software
Strong communication skills
Ability to maintain confidentiality
Ability to operate in an open work area with moderate noise
Sedentary work mostly sitting
Ability to exert up to 10 pounds occasionally
Ability to add, subtract, multiply, and divide
Ability to present information effectively
Insurance verification experience required
Previous patient coordination experience preferred but not required

Job Qualifications

High school diploma or GED
Minimum of 1 year receptionist and cashier or related experience
Minimum of 1 year healthcare experience
Strong customer service skills
Knowledge of electronic health records systems
Familiarity with medical insurance policies and procedures
Basic computer literacy and ability to learn new software programs
Strong verbal and written communication skills
Ability to read, analyze, and interpret complex documents
Effective presentation skills to management, public groups, and customers

Job Duties

Complete the pre-registration process for all new clients and schedule appointments accordingly
Orient new patients and monitor all patient activities on center premises
Provide customer service as a point of contact for patient inquiries
Collect co-payments and patient financial responsibility at the time of service
Ensure all necessary demographics, billing, and clinical information is entered accurately and timely in the registration system
Maintain communication with Program Director, physicians, and nursing staff regarding intakes
Verify insurance benefits and obtain prior authorizations as needed
Perform administrative tasks including answering phones, checking and delivering mail, maintaining supply inventory, ordering supplies, and verifying receipt
Maintain confidentiality and safeguard business operations
Collaborate with Clinic Operations Team to meet individualized goals
Adhere to service policies and principles of New Season Treatment Centers