Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,055.00 - $75,130.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement
Job Description
Sodexo is a global leader in providing integrated food services and facilities management, dedicated to enhancing the quality of life for individuals and communities worldwide. With a strong presence in healthcare, Sodexo offers a comprehensive range of services including food and nutrition, environmental services, healthcare technology management, retail, and patient experience enhancements. Their commitment to excellence and innovation helps healthcare facilities deliver exceptional care environments, improving patient satisfaction and operational efficiency. At the core of Sodexo’s mission is the desire to foster a better everyday life for everyone, driving positive economic, social, and environmental progress in the communities they serve.
The Patient Experience Dining Manager role at Sodexo is a crucial position located at Abbott Northwestern Hospital in Minneapolis, MN. This full-time position focuses on supporting patient services, specifically managing the "back of house" operations that directly impact the patient experience within the healthcare setting. The Dining Manager is responsible for overseeing the patient services program to ensure service levels exceed expectations for patient and customer satisfaction. Key responsibilities include collaborating with clinical, food service, and interdisciplinary teams to improve patient experience, conducting tray assessments for food quality, presentation, and accuracy, and ensuring adherence to Sodexo’s rigorous standards through Gold Checks and regulatory audits. Additionally, the role involves direct supervision and development of hourly associates, emphasizing leadership and employee growth. Sodexo values leadership skills and a passion for patient care and expects the dining manager to uphold the company’s CARES principles—Compassion, Accountability, Respect, Enthusiasm, and Service. This role also offers development opportunities within a supportive and diverse company culture committed to equity and inclusion. The compensation is competitive and reflects the candidate’s education, experience, and skills. Sodexo provides a comprehensive benefits package designed to support employees’ health, well-being, and career growth.
The Patient Experience Dining Manager role at Sodexo is a crucial position located at Abbott Northwestern Hospital in Minneapolis, MN. This full-time position focuses on supporting patient services, specifically managing the "back of house" operations that directly impact the patient experience within the healthcare setting. The Dining Manager is responsible for overseeing the patient services program to ensure service levels exceed expectations for patient and customer satisfaction. Key responsibilities include collaborating with clinical, food service, and interdisciplinary teams to improve patient experience, conducting tray assessments for food quality, presentation, and accuracy, and ensuring adherence to Sodexo’s rigorous standards through Gold Checks and regulatory audits. Additionally, the role involves direct supervision and development of hourly associates, emphasizing leadership and employee growth. Sodexo values leadership skills and a passion for patient care and expects the dining manager to uphold the company’s CARES principles—Compassion, Accountability, Respect, Enthusiasm, and Service. This role also offers development opportunities within a supportive and diverse company culture committed to equity and inclusion. The compensation is competitive and reflects the candidate’s education, experience, and skills. Sodexo provides a comprehensive benefits package designed to support employees’ health, well-being, and career growth.
Job Requirements
- Associate's degree or equivalent experience
- Two years of management experience
- Two years of work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Job Qualifications
- Associate's degree or equivalent experience
- Two years of management experience
- Two years of work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
- Excellent leadership and communication skills
- Knowledge of nutrition and specialized diets
- Experience with oversight of diet offices is a plus
- Strong management skills, preferably in healthcare
Job Duties
- Evaluate and develop service levels for the overall patient services program targeted to exceed patient and customer satisfaction
- Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
- Perform tray assessments to ensure food quality and presentation and tray accuracy
- Exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits
- Perform management functions that include direct supervision of hourly associates including employee development
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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