Patient Accounts - Patient Access Coordinator Week Nights

Lake Butler Hospital is a vital critical access hospital dedicated to serving Union County and its surrounding areas with comprehensive health care services. As a critical access hospital, it provides essential medical care including 24-hour emergency services, inpatient hospitalization, and specialized programs such as a swing bed program and rehabilitation services. The hospital also supports outpatient care through laboratory and radiology services, ensuring patients receive timely diagnostics and treatment in a compassionate and inviting environment. The hospital has earned a reputation for delivering premier-quality health care with a focus on community-centered care and patient satisfaction. It thrives on its commitment to accessibility, quality, and personalized attention, making it a trusted healthcare provider in the region.

The Patient Access Coordinator role at Lake Butler Hospital is designed for individuals seeking a rewarding career within a family-oriented and supportive atmosphere. This full-time position involves a variety of registration functions that are critical to the hospital’s operations. The Patient Access Coordinator will serve as the vital first contact for patients and visitors, acting as the front door receptionist and welcoming guests warmly. The role requires processing patient registrations for multiple services including emergency room visits, outpatient services such as rehabilitation, laboratory, radiology, and inpatient admissions. In addition to registration, this position handles business office functions like insurance verification, data entry, patient and insurance collections, and billing assistance. The coordinator will ensure the accuracy and completeness of all patient data, support auditing processes, and contribute to the revenue management cycle by providing assistance in various business office tasks as needed.

This role demands a high degree of professionalism, attention to detail, and strong communication skills to manage multiple responsibilities effectively. The Patient Access Coordinator must interact positively with patients, families, and healthcare staff, demonstrating excellent customer service and confidentiality. With a crucial function at the interface between patients and hospital operations, this position provides a blend of administrative duties and patient-facing interactions that are vital for seamless hospital workflows. Prospective candidates can expect a dynamic and meaningful role that impacts patient care directly while supporting hospital financial and operational goals.