Patient Access Specialist Sr

UCHealth is a renowned health care organization committed to delivering exceptional patient-centered care across its ambulatory care settings, including primary care and specialty care clinics located in Ft. Collins, Colorado. With a focus on improving lives through comprehensive medical services, UCHealth fosters a supportive and inclusive work culture that values employee growth, diversity, and well-being. Part of a larger academic health system, UCHealth has a strong reputation for quality, innovation, and compassionate care, aiming to meet community needs with professional integrity and cutting-edge resources. The organization emphasizes a collaborative environment that nurtures personal development and offers access to advanced educational opportunities, comprehensive benefits, and incentives tailored to enhance employee satisfaction and retention. Working at UCHealth means being part of a team that values the human connection in healthcare, alongside technological and medical advancements, paving the way to deliver excellence in patient access and overall health outcomes.

The role of Patient Access Specialist (PAS) at UCHealth is a vital position within its ambulatory care settings, designed for individuals skilled in receptionist, registration, and clerical duties essential for seamless patient experience. These full-time onsite positions provide an opportunity to work in dynamic primary and specialty care clinics in the Ft. Collins area. The PAS is responsible for engaging with patients and caregivers to facilitate the registration process by gathering necessary documentation, explaining visit details, addressing concerns, and confirming appointments. This role acts as the first point of contact, requiring strong interpersonal communication to coordinate with referring providers, clinical departments, and other personnel to ensure accurate information exchange and scheduling. Critical administrative functions include verifying insurance benefits, obtaining pre-certifications or authorizations as needed, and managing payments such as co-pays and deductibles efficiently. The PAS must input demographic, billing, and clinical data accurately and timely, often under fast-paced and high-pressure situations.

This role demands critical thinking, decisive judgment, and the ability to work independently with minimal supervision. The candidate must be detail-oriented and possess excellent organizational skills to maintain smooth patient flow and contribute to the financial health of the organization by handling registrations and billing details meticulously. UCHealth recognizes employees as its most valuable asset, promoting a culture invested in professional success and personal well-being through a comprehensive total rewards package. This package includes annual merit pay increases, performance bonuses based on contributions to quality and patient satisfaction, as well as market-competitive base pay adjustments.

Working as a Patient Access Specialist at UCHealth offers a rewarding career path with the opportunity for professional growth, supported by access to educational programs, tuition reimbursement, and courses through platforms like LinkedIn Learning. Employees also enjoy a variety of benefits such as medical, dental, vision coverage, mental health support, and retirement savings plans. The organization prioritizes work-life balance by providing paid time off, family leave inclusive of Colorado FAMLI, and extensive wellness programs including gym memberships and critical illness insurance.

UCHealth is committed to equal opportunity employment and values diversity in talent. The organization ensures a discrimination-free workplace, embracing individuals from various backgrounds and providing reasonable accommodations for qualified applicants with disabilities. These dedicated teams strive to improve lives in both significant and personal ways through compassion, learning, healing, and discovery. Candidates seeking to join UCHealth’s patient access team will find not only a job but a fulfilling career dedicated to advancing healthcare accessibility and patient support.