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Pastry Specialist

Madison, WI, USA|Travel, Onsite

Job Overview

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Employment Type

Temporary
Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee Discounts
Travel opportunities

Job Description

Disney Cruise Line, a subsidiary of The Walt Disney Company, is renowned for delivering magical and unforgettable experiences to guests across the globe. As a leader in the cruise industry, Disney Cruise Line combines exceptional service, immersive entertainment, and world-class hospitality to create voyages filled with joy and wonder. The company operates a fleet of cruise ships that sail to destinations including the Caribbean, Europe, Alaska, and beyond, offering guests a unique blend of Disney storytelling with the beauty of the open sea. Committed to safety, diversity, and inclusiveness, Disney Cruise Line fosters a supportive and dynamic work environment where employees thrive personally and professionally. The shipboard roles ensure an authentic and memorable guest experience through teamwork, dedication, and a focus on quality.

This role is for a Pastry Chef aboard one of Disney Cruise Line's ships. The position is full-time, requiring employees to live and work on the cruise ship for the duration of their contracts, typically committing for 2 to 3 contracts before considering transfers or promotions. The Pastry Chef works closely with the Executive Pastry Chef to develop, maintain, and enhance all dessert menus available to guests, crafting an array of cakes, pastries, and other sweet treats that contribute to the exceptional dining experience Disney is known for. Responsibilities include working in a busy, fast-paced kitchen environment aboard the ship, upholding stringent hygiene and safety standards in accordance with United States Public Health regulations and company policies, and adhering to Disney's high operational standards for safety, sanitation, and presentation.

The role demands leading and mentoring pastry staff, particularly emphasizing allergy awareness and accommodating special dietary needs for both guests and crew, ensuring safety and satisfaction across the board. The Pastry Chef also plays a critical part in operational leadership through task delegation, kitchen protocol adherence, and maintaining the aesthetic as well as the taste quality of all pastry items. Creativity is rewarded in this role, as the chef is encouraged to create stunning showpieces, displays, and specialty items such as ice creams and sorbets. Additionally, the position requires the incumbent to participate in emergency duties and comply with maritime regulations while working in a multi-cultural environment. Successful candidates will bring a passion for culinary arts, flexibility, strong technical skills, and a commitment to guest service excellence within a supportive, diverse environment.

Job Requirements

  • at least five years of recent experience as a pastry chef or pastry chef de partie
  • certification as a pastry chef or comparable degree in culinary arts
  • strong technical knowledge of food and beverage operations on a ship
  • proven history of producing high-quality products
  • at least 21 years of age
  • fluent in spoken and written english
  • willingness to live and work on board a ship for specified durations
  • ability to work a seven-day, 70-84 hour work week with limited breaks
  • compliance with disney cruise line appearance standards
  • willingness to share a cabin with other crew members
  • commitment to working in a busy, fast-paced, guest-focused environment
  • flexibility in work schedule, responsibilities, and locations
  • appreciation for diversity among guests and crew members

Job Qualifications

  • A minimum of five years of recent experience as a Pastry Chef or Pastry Chef de Partie
  • certification as a Pastry Chef or a comparable degree in Culinary Arts
  • strong technical knowledge of food and beverage operations on a ship
  • a proven history of producing high-quality products
  • fluent in spoken and written English
  • at least 21 years of age
  • willingness to share a cabin with other crew members
  • commitment to working in a busy, fast-paced, guest-focused environment
  • appreciation for diversity among guests and crew members
  • compliance with Disney Cruise Line appearance standards
  • flexibility in work schedule, responsibilities, and locations

Job Duties

  • Collaborate with the Executive Pastry Chef to develop, maintain, and enhance all approved menus aboard the ship
  • craft an array of desserts, cakes, and pastries that delight our guests
  • assist in the setup of buffet stations to ensure an exceptional dining experience
  • guide team members in the preparation of pastries, cakes, and creams
  • ensure adherence to opening and closing protocols for kitchens and production areas
  • lead training for Pastry staff on allergy awareness and dietary considerations in line with company guidelines
  • supervise the preparation of special dietary meals and manage food allergies for guests and crew
  • delegate tasks and monitor the operational responsibilities of the kitchen team
  • strive to surpass guest expectations while ensuring safety and quality at all times, taking corrective action when necessary
  • uphold Disney Cruise Line and USPH sanitation standards in all relevant areas
  • ensure the presentation and preparation of menu items meets our high standards
  • create stunning showpieces, displays, ice creams, and sorbets, accommodating special requests as needed
  • engage in all Castaway Cay-related duties as directed by DCL leadership
  • handle additional responsibilities assigned by DCL leadership based on operational needs
  • follow all company policies and maritime regulations diligently
  • participate in emergency duties as outlined in the ship Assembly Plan

Job Criteria

Experience

Expert Level (7+ years)


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