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Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts

Job Description

Urban Air Adventure Parks is a leading indoor adventure park and the foremost operator in the location-based entertainment industry. Founded and headquartered in Dallas, Urban Air revolutionized the concept of adventure parks by combining exciting attractions with family-friendly experiences. Recognized as the largest adventure park operator worldwide, Urban Air has established itself as a premier destination for fun, fitness, and celebration. The company’s core mission revolves around empowering kids and families to have fun while aiming higher—encouraging guests to explore new challenges and achieve goals they once thought were unattainable. With millions of dollars invested in state-of-the-art attractions, Urban Air... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in party coordination or customer service preferred
  • excellent communication skills
  • strong organizational skills
  • ability to work weekends including Friday, Saturday, and Sunday
  • outgoing and personable
  • ability to resolve conflicts effectively

Job Qualifications

  • experience in customer service or event coordination
  • excellent verbal and written communication skills
  • strong organizational and leadership abilities
  • ability to mentor and train team members
  • friendly and outgoing personality
  • ability to work in a fast-paced environment
  • availability on weekends

Job Duties

  • manage the entire birthday party department
  • serve as the first point of contact for guests
  • design customized party packages including food, drinks, and attractions
  • train and mentor party staff members
  • oversee daily party operations
  • ensure adherence to party management system
  • resolve conflicts quickly and fairly

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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