
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $20.00 - $24.98
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Life insurance
Disability insurance
Paid Time Off
Job Description
Citi is a leading global financial institution with a strong presence worldwide, employing approximately 219,000 dedicated professionals committed to delivering exceptional client service and innovative financial solutions. As a major player in the banking and financial services industry, Citi offers a diverse range of opportunities for career growth, community involvement, and making a tangible impact in the financial sector. Known for its commitment to integrity, excellence, and diversity, Citi fosters a vibrant and inclusive workplace where employees can thrive and be part of a global team that values collaboration and customer-centric approaches.
The Teller position at Citi represents an ideal entry-level opportunity for individuals interested in beginning or advancing a career in the financial services industry. This role is fundamental to the branch’s day-to-day operations and focuses on delivering high-quality client-facing services, including conducting financial transactions accurately and efficiently. As a Teller, you will be the first point of contact for Citi clients, tasked with providing a positive and welcoming experience that fosters trust and satisfaction.
In this part-time role located in Castro Valley, California, Citi seeks highly motivated individuals who excel in customer service and enjoy working in a team-oriented environment. The position emphasizes operational integrity by adhering to bank policies, compliance standards, and regulatory requirements to safeguard client and bank assets. Additionally, the Teller plays a key role in promoting Citi's suite of financial products and digital service offerings, helping clients achieve their financial goals while driving revenue growth for the branch.
Citi values employees who demonstrate effective communication and problem-solving skills while maintaining a professional and friendly demeanor. The role demands attention to detail, especially regarding money handling and transaction processing, as well as the ability to recognize referral opportunities for additional products or services. Moreover, Tellers are expected to actively participate in the bank's compliance culture by assessing risks carefully and reporting any concerns through the appropriate channels.
This role also provides the chance to build substantial knowledge of client accounts and Citi’s financial products, enabling Tellers to better assist clients and contribute to an exceptional banking experience. With a competitive salary range for full-time positions between $41,600 and $51,960 (hourly rate $20.00 to $24.98), the part-time Teller position offers a valuable pathway to growing a career within Citi, supported by comprehensive benefits including medical, dental, and vision insurance, 401(k) savings plans, life insurance, disability coverage, and paid time off.
Employing advanced technologies, including AI in its hiring processes, Citi combines human judgment with automated tools to identify the best talent without relying solely on machine decision-making. As an equal opportunity employer, Citi welcomes candidates from diverse backgrounds and ensures fair consideration regardless of race, gender, age, or any other protected status.
Joining Citi as a Teller means becoming part of a respected global institution dedicated to fostering career development, delivering excellent client experiences, and building a secure and responsible banking environment. This entry-level role not only offers the practical skills and financial knowledge needed for future advancement but also provides the chance to contribute meaningfully in a dynamic and inclusive workplace. Candidates can expect a supportive atmosphere where their efforts will be recognized and measured by specific client service metrics, reinforcing the bank’s commitment to service quality and operational excellence.
The Teller position at Citi represents an ideal entry-level opportunity for individuals interested in beginning or advancing a career in the financial services industry. This role is fundamental to the branch’s day-to-day operations and focuses on delivering high-quality client-facing services, including conducting financial transactions accurately and efficiently. As a Teller, you will be the first point of contact for Citi clients, tasked with providing a positive and welcoming experience that fosters trust and satisfaction.
In this part-time role located in Castro Valley, California, Citi seeks highly motivated individuals who excel in customer service and enjoy working in a team-oriented environment. The position emphasizes operational integrity by adhering to bank policies, compliance standards, and regulatory requirements to safeguard client and bank assets. Additionally, the Teller plays a key role in promoting Citi's suite of financial products and digital service offerings, helping clients achieve their financial goals while driving revenue growth for the branch.
Citi values employees who demonstrate effective communication and problem-solving skills while maintaining a professional and friendly demeanor. The role demands attention to detail, especially regarding money handling and transaction processing, as well as the ability to recognize referral opportunities for additional products or services. Moreover, Tellers are expected to actively participate in the bank's compliance culture by assessing risks carefully and reporting any concerns through the appropriate channels.
This role also provides the chance to build substantial knowledge of client accounts and Citi’s financial products, enabling Tellers to better assist clients and contribute to an exceptional banking experience. With a competitive salary range for full-time positions between $41,600 and $51,960 (hourly rate $20.00 to $24.98), the part-time Teller position offers a valuable pathway to growing a career within Citi, supported by comprehensive benefits including medical, dental, and vision insurance, 401(k) savings plans, life insurance, disability coverage, and paid time off.
Employing advanced technologies, including AI in its hiring processes, Citi combines human judgment with automated tools to identify the best talent without relying solely on machine decision-making. As an equal opportunity employer, Citi welcomes candidates from diverse backgrounds and ensures fair consideration regardless of race, gender, age, or any other protected status.
Joining Citi as a Teller means becoming part of a respected global institution dedicated to fostering career development, delivering excellent client experiences, and building a secure and responsible banking environment. This entry-level role not only offers the practical skills and financial knowledge needed for future advancement but also provides the chance to contribute meaningfully in a dynamic and inclusive workplace. Candidates can expect a supportive atmosphere where their efforts will be recognized and measured by specific client service metrics, reinforcing the bank’s commitment to service quality and operational excellence.
Job Requirements
- High school diploma or equivalent
- money handling experience
- effective problem solving and communication skills
- ability to work in a team oriented environment
- demonstrated sales and customer service experience
Job Qualifications
- Previous relevant experience preferred
- demonstrated sales and customer service experience
- money handling experience
- effective problem solving and communication skills
- ability to work well in a team oriented environment
Job Duties
- Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
- perform efficient and accurate banking transactions including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
- identify referral opportunities for new products and services based on client’s financial goals
- educate clients on digital and self-service opportunities offered by Citi
- adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
- ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
- maintain working knowledge of client accounts as well as new and existing products and services offered
- appropriately assess risk when making business decisions, driving compliance with applicable laws, rules, and regulations
- fulfill client needs while providing an exceptional client experience as measured by specific metrics
Job Criteria
Experience
No experience required
Job Location
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